If you’ve forgotten your account username but have an email address or phone number linked to your account, contact our support team via our website. Provide the linked email address or phone number and, if possible, attach a screenshot showing your ID—we’ll help you regain access.

If you’ve entered the wrong password, try to remember the correct password and username for your account, or look for them in your browser settings or saved password history.

If you’ve already linked an email address to your account, click the “Forgot password” button in the login window and enter your email address. The website will send you an email with further instructions on how to recover your account details. Alternatively, you can enter the phone number linked to your account and recover your details using an SMS code.

Also, if you’ve linked a VKontakte profile, you can log in with it or through other social networks available on the website.