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Setting up your mPOP

Step by step guide to getting your mPOP ready to use with C-Trax

Updated over 3 years ago

Note: A more detailed version of this guide, which photos, is included in the box with your mPOP.

Pairing the mPOP to your iPad

  1. Place mPOP in desired location and power mPOP on.

  2. Ensure the iPad's Bluetooth is turned on

  3. Select "STAR mPOP-xxxxx" from My Devices or Other Devices.

    1. If you are unable to connect, see Star Micronics' detailed troubleshooting guide.

Pairing the mPOP to C-Trax Serv

  1. Inside C-Trax Serv, navigate to Settings and then POS Hardware

  2. Tap Select Bluetooth Printer

  3. Select "STAR mPOP-xxxxx" from the list

  4. Test your connection by doing the following:

    1. On the POS Hardware settings page, select check POS hardware

    2. Look at StarIO Status - it should say Connected

    3. Test the connection by tapping receipt printer and selecting the top print test receipt button

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