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How long does KYC verification take?

This article explains how long KYC verification usually takes on CUSP and what to expect during the process.

Updated over 3 months ago

Typical Processing Time

Most KYC verifications are approved within minutes using our secure ID scanning and facial recognition technology. This means you can often start investing almost immediately after submitting your details.

  • In some cases, extra checks may be required.

  • These can take up to 1–2 business days, depending on your documents and review process.


What to Expect

Once you submit your documents, here’s what happens next:

  • The app will show a confirmation screen.

  • If your verification is approved instantly, you’ll be able to move straight into funding your account.

  • If further review is required, you’ll see your status as “Pending”, and we’ll notify you once it’s complete.


Notifications

We’ll always keep you informed:

  • In-app updates → your verification status is visible on your home screen.

  • Email updates → if a manual review is needed, we’ll send you a message so you know exactly where things stand.​


Why Verification Matters

Completing KYC isn’t just a formality — it helps:

  • Protect your account and identity

  • Meet UAE financial regulations

  • Keep your investments safe and compliant

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