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Can I request an exchange instead of a refund?

Updated over 3 months ago

Yes, you can request an exchange instead of a refund.

To do so, simply visit our Returns Portal and follow the prompts to select the item you’d like to exchange. You’ll be able to choose your preferred replacement product during the process.

Please note:

- Exchanges are subject to product availability.
- If your preferred item is out of stock, we’ll process a refund instead.
- A return shipping fee may apply, which will be displayed during your request.

Once your return is received and approved, your replacement will be shipped automatically.

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