In order for players to register for your tournament, you must complete these steps:
Build at least 1 registration package
Setup a payment gateway (only required if you plan to accept credit cards and/or payments through PayPal or you're using the FREE version of Event Caddy)
Enable at least 1 payment option
Confirm there are available player slots.
1. Build Registration Package
Event Caddy allows you to build custom registration packages to fit your tournament needs. To create one or more registration packages, select Player Management -> Registration Options from the side navigation. Then select the 'New Registration Option' button located in the top right-hand corner of the screen. Now you can give your package a name, choose the number of players (at least 1 player minimum) to include in the package, set the package cost and give it a brief description so players know what it includes (e.g., This package will include golf for 2 players, as well as breakfast and lunch).
2. Setup Payment Gateway (required if you plan to accept credit cards and/or payments through PayPal or you're using the FREE version of Event Caddy)
To setup a Payment Gateway (in order to accept credit card and/or payments through PayPal), simply select the Connect Payment Gateway option on your tournament dashboard OR select My Event -> Event Setup & Settings -> Payment Setup from the side navigation. From there, simply follow the onscreen instructions to complete the setup.
3. Enable Payment Option
Once you have set up your Payment Gateway OR if you are using Event Caddy PRO, you need to enable at least one payment option by going to My Event -> Event Setup & Settings and then scrolling to 'Payment Options'. From the 'Payment Options' section, select one or more accepted methods of payment.
If your are on the PRO subscription you will see options to accept cash or check (these payment options do NOT require you to setup a payment gateway as the funds will be collected directly by you or one of your tournament organizers outside the Event Caddy platform).
4. Confirm Available Player Slots
Event Caddy will automatically close off further player registrations when the Maximum number is reached. You can update 'Max Players' under My Event -> Event Setup & Settings.
Additional Information (Q&A)
Additional Information (Q&A)
My website is informing me that registrations are not available yet, how can I change this?
In most cases, this means a payment method has not yet been enabled (or Stripe/PayPal have not been linked). Additionally, verify the Max Players under My Event -> Event Setup & Settings is set to allow for more players.
How can I set a registration deadline and/or close my registrations for my event on Event Caddy?
By default, registration closes the day after your tournament. To manually close registrations earlier, log in on the desired day and set the 'Max Players' under My Event -> Event Setup & Settings to the current number of registered players. This will stop further player registrations. Alternatively, you can hide all registration packages by navigating to Player Management -> Registration Options. This is a preferable option if you still want to offer sponsorships that include player entries for purchase.
Can I change the registration option after someone has registered?
To change the package that was purchased, you would need to Void the previous transaction and recomplete it through the website. If they have already paid, you can choose Cash/Check as the payment method and then update the invoice to 'Mark as Paid' under My Event -> Event Transactions. You can also void the previous one from that page.