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Mentions

How to mention a specific client or group of people in communities or leaderboards

Updated over 3 months ago

Mention

@Mentions are a way of talking to a specific person, or a whole leaderboard or community. E.g. "Hey @leaderboard, great work today!" / "Hey @Tom Smith, awesome score on the leaderboard / "Hey @community, here's an article I thought you'd be interested in!"

Simply type @... and the system will show you the potential options, like so:

You can also use mentions in Communities (Inbox area) via @person's_name and @community.

Once mentioned, people will get a notification they have and if they're running on the Apps with notifications enabled, they'll get a push notification too.

Coach Notification Guidelines

Important Notice for Coaches:Coaches have different visibility of notifications in the Coach app compared to the web Feed:

  • Coach App Notifications:

    • Coaches can only see notifications when they are mentioned by a client on the leaderboards. These mentions appear on the Notifications screen within the app.

  • Web Feed Notifications:

    • The full range of notifications, including those not visible in the Coach app, can be accessed via the web Feed.

Please ensure you check the web Feed for a complete view of all notifications and interactions.

Thank you for understanding.

If you need more help, please contact us on live chat.

Thanks

FITR

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