Access your feed via the top navigation bar. The feed is where you can quickly keep up with events in your account.
We'll take you through what you'll see on each tab. The 'All' tab is a collection of the following:
Warnings
We'll warn you when clients are running low on programming. The system will notify you when they have < 3 days to follow.
If you've muted performance notifications on a program (see this article) we will still warn you on your feed when the program is running low.
Client Activity
Quickly see and reply to client performance notes.
If you've muted performance notifications on a program (see this article) we will not show you their performances here.
Financial
We will notify you about any new downloads/subscriptions here, as well as ongoing payments and if applicable any cancellations down the line.
If a client misses a payment, you'll also be notified about it here too.
Invites
If you've invited other coaches to join your team (team account only) or you've been invited to join a team, you can see the invitation and reply from here.
Leaderboards
If you've been mentioned in a comment on a leaderboard, rather than hunt through your programming to see where, we'll provide a direct link to the leaderboard from this tab. Quickly touch base with where you've been mentioned and clear them off.
Coach Notification Guidelines
Important Notice for Coaches:Coaches have different visibility of notifications in the Coach app compared to the web Feed:
Coach App Notifications:
Coaches can only see notifications when they are mentioned by a client on the leaderboards. These mentions appear on the Notifications screen within the app.
Web Feed Notifications:
The full range of notifications, including those not visible in the Coach app, can be accessed via the web Feed.
Please ensure you check the web Feed for a complete view of all notifications and interactions.
Thank you for understanding.
If you'd like some more help, please let us know via live chat.
Please note:
Thanks
FITR