Head to 'Settings' from the main drop down menu and then into 'Subscription'.
Then click on 'Change my plan.
Depending on what plan you're on and what plan you want to move to you'll see slightly different options. If you have more than 5 active clients you won't be able to move to the Starter Plan for example.
Click 'Switch to' on your desired plan to move to that plan. You may see certain details about when the move will happen, e.g. at the next billing date.
If you need more help, please contact us on Live Chat.
Thanks
FITR