If you’re on the Free Plan, you can support up to 5 active clients at no cost.
An active client is any client with a subscription (free or paid) to one of your programs.
Once you hit this limit, you won’t be able to add any more clients unless you upgrade to the PROFESSIONAL Plan.
If a new client tries to sign up when you’ve already reached your 5-client limit, they’ll see this message:
“The provider has reached their client limit. Please contact the coach about upgrading their account.”
You’ll also receive a notification letting you know someone tried to subscribe but you’ve reached the Free Plan’s limit.
How to grow beyond 5 clients
To continue adding clients, you’ll need to upgrade to the PROFESSIONAL Plan. With this plan:
You’ll always have access to all features (Tracks, Subscriptions, Branding, Zapier integration, etc.).
Your monthly price depends only on your active client band:
Band | Monthly Price (GBP) | Active Client Limit |
1 | £34.99 | Up to 5 |
2 | £49.99 | Up to 10 |
3 | £74.99 | Up to 25 |
4 | £99.99 | Up to 50 |
5 | £119.99 | Up to 75 |
Unlimited | £129.99 | Unlimited |
You can upgrade anytime.
Downgrades take effect at the start of your next billing cycle.
A 20% annual discount is available.
Next steps
If you’re happy with 5 or fewer clients, you can stay on the Free Plan.
If you want to keep growing, simply upgrade to the PROFESSIONAL Plan from your account settings.
For help, contact us on live chat anytime.
Thanks,
Team FITR