How to Verify your Account 🔐

Before we can process your withdrawal, we need to verify your account. This helps keep your account and payments secure. Here’s what you’ll need to provide.

Send a clear, full-colour copy of your passport, driver’s licence or national ID.

Make sure the whole document is visible, with no cropped edges, blur or glare.

Send a clear selfie of you holding your photo ID. Make sure your face and ID are both visible and in focus, and that the ID doesn’t cover your face.

Send a document dated within the last 3 months, showing your full name and address.

We accept utility bills, bank statements and lease agreements.

The details on your documents should match those on your casino account.

Your first deposit must be at least $35 to meet the verification requirement.

For crypto deposits, the system allows deposits from $10, but $35 is required for verification.

Send a copy of the front and back of your card, with:

You can use a small slip of paper to cover these details before taking the photos.

You’ll also need to complete a brief call to confirm your account details.

Choose whichever option is easiest:

You can send documents in JPG, PNG or PDF format.

Before sending, check that everything is clear and fully visible, and that any card details are covered as explained above. Sending all your documents together helps avoid delays.

Our Cashier Team will review your documents, usually within 2 business days.

If anything is missing or needs to be resent, we’ll explain exactly what’s needed. We’ll confirm by email once your account is verified.

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