Before we can process your withdrawal, your account will need to be fully verified. This is a one-time requirement that protects both you and us; and ensures secure and fair play for all

Here’s everything you'll need for your verification:

Accepted forms:

📸 Example:
​✅ Correct: Clear, full-color copy with no blurs or glares
​❌ Incorrect: Cropped, black-and-white or blurred ID

📸 Example:

✅ Correct: Selfie clearly showing your face and ID, with no obstructions

❌ Incorrect: Face or ID unclear or ID not fully visible

Must be Dated within the Last 3 Months, showing your Full Name and current Residential Address

Accepted documents include:

📸 Example:
​✅ Correct: Full document visible, name, address and date clearly shown
​❌ Incorrect: Screenshot with no visible date or name, or digitally edited document

Before your verification can be completed, a First Deposit of at least $35.00 is required regardless of the deposit method

This helps us to validate your payment method and prevent fraudulent activity

If you've made deposits using a credit or debit card, then please send Copies of the Card (Front & Back)

🔐 Security Tip:
We encourage you to cover the Middle-6 Digits of your Long-16 Digit Card Number and the CVC by using small slips of paper - this ensures your security and privacy

📸 Example:
​✅ Correct: Card clearly visible with Middle-6 Digits and CVC covered only
​❌ Incorrect: Entire card number hidden, card image too dark or cut off

After reviewing your documents we’ll complete a brief Verification Call to confirm a few details registered to your account

Please include your preferred time and date when sending your documents so we can schedule the call for you quickly

You can send your verification documents to us in one of the following ways:

Our Cashier Team will further review your documents as soon as possible. You’ll receive an update via email once your account has been fully verified. After this, no further documents will be required unless there are updates (e.g., new card used to deposit)

Once your account is verified, you’ll enjoy hassle-free withdrawals and above and beyond support - nothing standing between you and your winnings! 🏆

In some cases we may request additional verification to meet our regulatory and security obligations. For more information; click here