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I can't access my Zelle® account. What should i do?
I can't access my Zelle® account. What should i do?
Updated over 2 weeks ago

Starting January 8, 2025, it will no longer be possible to sign up for the standalone Zelle® app. If you are already using the standalone Zelle® app, you will be able to continue sending and receiving money through the app until March 31, 2025. After this date, the standalone Zelle® app will no longer be available for sending or receiving money through MAJORITY.

This decision was made by Zelle® and affects all banks and credit unions that use the standalone Zelle® app in the United States, not just MAJORITY.


Hello! If you're experiencing any issues with Zelle®, you should first be aware of the following:

  1. Zelle® is a separate entity from MAJORITY and has its own set of rules for account openings and transactions.

  2. MAJORITY does not have control over any restrictions Zelle® might impose.

  3. If you encounter any issues, you should contact Zelle's customer service.

The MAJORITY app provides banking services through Axiom Bank, so when Zelle® asks for the name of your bank, say "Axiom."

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