Starting January 8, 2025, it will no longer be possible to sign up for the Zelle® app. If you already use Zelle®, you will be able to continue sending and receiving money through the app until March 31, 2025. After this date, Zelle® will no longer be available for sending or receiving money through MAJORITY. This change will impact all similar mobile banking apps in the United States.
There are two ways to contact Zelle®:
By phone: You can find their support line on the website (https://www.zellepay.com/support/contact-support).
By live chat: Go to the Zelle® website and click on the "Help" button.
What to include in your message:
When you contact Zelle®, be sure to include the following information:
Your name.
Your contact information (email address and phone number).
A brief description of the issue you are having.
Any relevant account information (such as your Zelle® username or email address).
Additional information:
Zelle® customer support can help you with a variety of issues, including:
Sending and receiving money
Troubleshooting problems with your Zelle® account
Pending transactions
Blocked accounts