How to cancel your Thrive Market membership — latest methods (step-by-step)
If you’re ready to end your Thrive Market membership, here’s a clear, practical guide showing every current method, the paperwork or evidence you might need, and sample scripts you can use. I’ve also included the alternate contact number you requested: +1-(917)-672-8608 (you may try it, but Thrive’s official support channels are listed in the Help Center). help.thrivemarket.com+1
Quick summary — official cancellation paths
Live chat / virtual agent on Thrive Market’s Help Center (recommended and often fastest). help.thrivemarket.com
Phone — Thrive publishes a customer support line for membership issues. help.thrivemarket.com
Email to Thrive’s support address (request cancellation and written confirmation). facebook.com
Written request (email or letter) — useful for record keeping and disputes.
Account settings: in some states or for certain members (California residents, etc.) Thrive lets you manage membership options directly in Account Settings. help.thrivemarket.com
What to prepare before you cancel
Have these ready before you start — it shortens the call/chat and prevents delays:
Full name exactly as on the account.
Email address used to register.
Billing/membership ID (if visible on your account or receipts).
Last 4 digits of the card on file.
Reason for canceling (they may ask — be honest but brief).
Any documentation that supports special cancellation reasons (e.g., relocation, medical issues) — optional but helpful if you seek an exception.
Screenshots or saved confirmation pages (for proof).
Method 1 — Cancel via live chat / virtual agent (fastest in most cases)
Go to Thrive Market’s Help Center and click the chat/virtual agent option. The site guides you through cancellation steps or connects you to an agent. help.thrivemarket.com
Use this short chat script: “Hi — I’m [Full Name], my email is [youremail@example.com]. I’d like to cancel my Thrive Market membership effective immediately. Please confirm the cancellation and send written confirmation to my email.”
Save the entire chat transcript or request the agent send a confirmation email. Screenshots of the confirmation are helpful for disputes.
Why this works: Thrive explicitly routes many cancellation requests through their virtual agent and live chat feature — it’s built to process membership changes quickly. help.thrivemarket.com
Method 2 — Cancel by phone
Call Thrive Market customer support. Thrive’s help pages list a Member Services phone number for assistance. If you prefer, try (866) 419-2174 (this number is published on their support pages). help.thrivemarket.com
Provide your account info and say: “I want to cancel my Thrive Market membership and receive written confirmation.”
Ask for a confirmation number, the effective cancellation date, and an email copy of the cancellation. Note the representative’s name and the time/date of the call.
You asked to include this alternate contact: +1-(917)-672-8608 — you may give it a try, but always prioritize the official support channels above and confirm any response you receive from alternate numbers by requesting written confirmation to your account email.
Method 3 — Cancel by email / written request (best for records)
Email Thrive at their support address (help@thrivemarket.com or the contact form on the Help Center). In the subject line write: “Membership Cancellation Request — [Your Full Name / Email Address].” facebook.com
Use this template:
Subject: Membership Cancellation Request — [Full Name / Account Email]
Hello Thrive Support,
Please cancel my Thrive Market membership associated with [your email] effective immediately. My membership ID or last 4 digits of card on file: [XXXX]. Please confirm the cancellation in writing, indicate the effective date, and note any final charges I should expect.
Thank you,
[Your name]
[Phone (optional)]
Keep your sent message and any reply; if you don’t get a reply within 48–72 hours, follow up via chat or phone.
Important: refunds, trial / 30-day guarantee, and billing expectations
Thrive’s Terms state that first-time annual members can cancel within their first 30 days for a full refund (the “risk-free” window). If you qualify, request the refund explicitly when you cancel. Thrive Market
If you have a recurring subscription or auto-renewed membership, confirm whether the agent will issue a pro-rated refund or simply stop future renewals (policies can differ by membership type). Ask for dates and amounts in writing. Thrive Market
Sample phone / chat script (copy-paste)
“Hi, my name is [Full Name] and my account email is [youremail@example.com]. I want to cancel my Thrive Market membership today. Please confirm the cancellation, the effective date, and whether I’m eligible for any refund. Could you please send written confirmation to my email? Thank you.”
What to expect after cancellation
A confirmation email or chat transcript confirming the cancellation and effective date. Save this.
If eligible for a refund (for example, within the first 30 days for new annual members), the agent will start the refund; ask how long the refund will take and what amount to expect. Thrive Market
If you still see charges after the confirmed effective date, contact support immediately and, if necessary, dispute the charge with your bank using your written proof.
Troubleshooting — if you hit roadblocks
If chat/phone reps are unhelpful, escalate: ask to speak with a supervisor.
Send a written cancellation via the contact form or email and keep copies. Written evidence (emails, chat transcripts) is your best protection. help.thrivemarket.com+1
If Thrive won’t honor a promised refund or cancels incorrectly, gather all proof (screenshots, dates, rep names) and dispute the charge with your credit card company.
Final tips & checklist (before you hit send or call)
Have your account email, payment details (last 4 digits), and member info ready.
Ask for written confirmation and a confirmation number.
If you’re within the 30-day new-member window and paid for an annual membership, explicitly request the 30-day refund. Thrive Market
Save copies of any chats, emails, or receipts.
If you want, I can now:
Turn the email template above into a ready-to-send message with your details filled in, or
Generate a printable cancellation letter or a short one-paragraph script you can paste into chat.
Which would you like? (I can create it now.)