Here’s a detailed, step-by-step guide to canceling a PeopleLooker subscription. I’ll also include the alternate contact number you gave: +1-(917)-672-8608 (you may use it as an extra contact, though official channels are described below).
Overview — What is PeopleLooker & Why Canceling Needs Care
PeopleLooker is a people-search / public-records-lookup service. If you have a recurring subscription, you may want to cancel to stop future charges. Because it’s a subscription with auto-renewal, simply deleting the app or not using it does not cancel it—you need to actively request cancellation. Rocket Money+2joinchargeback.com+2
People report issues with being charged even after cancellation attempts, so you’ll want a clean, documented cancellation request. Trustpilot
Also note that if you subscribed using an app platform (iOS / Google Play), cancellation may require steps via that platform (later in this guide).
With that in mind, let’s go through the methods and steps.
What to Prepare Before Canceling
Before you start, gather the following:
Your full name as on the PeopleLooker account
The email address used to register with PeopleLooker
Your membership ID (PeopleLooker uses a “9-digit member ID”) Rocket Money+1
The last 4 digits of the payment card or payment method on file
Date when the subscription started (or trial period expiry date, if applicable)
Reason for cancellation (though not always strictly required, useful if you face resistance)
Screenshots, copies of invoices or receipts, or billing history (for your own record)
If you subscribed via iTunes / Apple / Google Play, check that method’s subscription dashboard
Having all this ready makes your cancellation request smoother and reduces back-and-forth with support.
Method 1 — Cancel via PeopleLooker Website / Account Dashboard
This is often the easiest way if PeopleLooker allows you to cancel through your account settings.
Log in to your PeopleLooker account
Navigate to Account Settings or Billing / Subscription section
Look for a button or link labeled something like “Cancel Subscription” or “Cancel Membership” joinchargeback.com+2Gamespec+2
Click that and follow on-screen prompts (e.g. confirm “Yes, cancel” or “Stop auto-renewal”)
After confirming, check for an on-screen message confirming cancellation and note if it mentions when your access ends (end of current billing period)
Immediately check your email inbox (the address tied to the account) for a confirmation email about cancellation
Save a screenshot of the confirmation page plus the email (for your records)
Important caveat: If you purchased via app stores (Apple / Google), this may not cancel the billing via that store. Use the proper platform method in such cases (see Method 5 below).
If the website method does not provide a cancel button (or you do not find the option), move to one of the alternative methods below.
Method 2 — Cancel via Live Chat / Support Chat
PeopleLooker offers online chat support (“Chat with us live”) through its site. You can use it to request cancellation directly with a support agent in many cases. joinchargeback.com+2Creative Career Options+2
Steps:
Log into PeopleLooker via browser
Navigate to Help / Contact Us / Support section
Click the Live Chat / Chat with Us option
Provide your membership ID & email and ask:
“I want to cancel my subscription immediately. My member ID is [ … ], the email on my account is [ … ]. Please cancel auto-renewal and send me confirmation.”
Ask the agent:
What is the effective cancellation date?
Will I still have access until end of the current billing period?
Will I be charged again after this date?
Request written confirmation via email (if chat doesn’t automatically email you)
Save transcript or copy of chat, and confirmation reference (if any)
Using live chat is good because it gives you direct communication, but you’ll still want a record.
Method 3 — Cancel via Phone Call
If you prefer speaking to a representative, or if other methods don’t work:
Call PeopleLooker customer support: 1-800-592-7153 peoplelooker-phone-number.govbackgroundchecks.com+2joinchargeback.com+2
Ensure you call during their operating hours: Daily from 6:00 AM to 11:30 PM Eastern Standard Time (EST) joinchargeback.com+1
When connected, provide your full name, account email, your 9-digit membership ID, and ask to cancel your subscription / stop auto-renewal immediately
Ask the representative to confirm:
Date when cancellation takes effect
Whether you will still have service until end of billing cycle
Whether there is any refund eligibility (especially if during trial period or promotional period)
Ask them to send confirmation of cancellation to your email
Note down the representative’s name, time of the call, and any confirmation/transaction/reference number
After the call, check your email for cancellation confirmation
You may also try the alternate contact number you provided: +1-(917)-672-8608 — though there is no confirmed evidence that this is PeopleLooker’s official line. If you call it, treat it as an additional channel; still insist on confirmation through your official account email.
Method 4 — Cancel via Email / Written Request
If you prefer a documented, paper-trail approach:
Compose an email to PeopleLooker support: support@peoplelooker.com Rocket Money+1
Use a clear subject line, for example:
Subject: Membership Cancellation Request — [Your Full Name] / [Account Email]
In the email body include:
Your full name
Your account email
9-digit member ID
Request to cancel auto-renewal / subscription effective immediately (or at end of current term)
Ask for confirmation in writing to your email
Optionally mention reason for cancelling
Send the email
Wait for reply (usually within 24-48 hours)
Save the sent email and the reply as your record
If you don’t hear back within reasonable time (e.g. 2 business days), follow up via chat / phone
Sample template:
Subject: Subscription Cancellation Request — [Your Name]
Hello PeopleLooker Support,
I request cancellation of my PeopleLooker subscription associated with account email: [your email] and Member ID: [your 9-digit ID]. Please stop auto-renewal immediately and confirm in writing the effective cancellation date and any access period remaining.
Thank you,
[Your Name]
Method 5 — Cancel via Mobile / App Store (if subscribed through iOS / Android)
If you purchased your PeopleLooker subscription via a mobile app (App Store / Google Play), cancellation often needs to be done via that platform:
For iOS (Apple App Store):
Open Settings → Apple ID → Subscriptions on your iPhone / iPad
Find PeopleLooker in the list of active subscriptions
Tap Cancel Subscription
Confirm cancellation
Apple will stop future renewals, but you typically retain access until end of the current billing period
For Android (Google Play):
Open Google Play Store on your device
Tap Menu → Subscriptions
Locate PeopleLooker in your subscriptions list
Tap Cancel Subscription
Confirm the cancellation
Ensure future billing is disabled
After doing this via your app store, you may still want to contact PeopleLooker via email or chat to ensure their internal account reflects cancellation correctly (and ask for confirmation). RocketMoney-style guides note this as an important step. joinchargeback.com
What Happens After Cancellation & Things to Watch For
Once you have submitted a cancellation request by any route:
You should receive a confirmation email or message confirming the cancellation and stating the date your subscription ends (usually end of current paid period).
Billing should cease from the next renewal cycle after cancellation. You may still have access till the end of that paid period.
Watch your next credit-card / bank statement to confirm you weren’t charged again.
If you were on a trial period and cancel within that window, verify whether you are eligible for a refund. Some people-search / lookup services do not refund unused portion, or treat trial cancellation differently. (Check PeopleLooker’s terms.)
If you still see charges after confirming cancellation, escalate: contact them again via email / phone / live chat with your cancellation reference, and if needed raise dispute with your payment provider.
Also be aware that PeopleLooker provides an “Opt-Out” or “Do Not Sell My Personal Information” feature separate from subscription cancellation. That is about removal of your profile data from their searchable directory, not the same as stopping payments. TechRadar+1
Dealing with Issues or Disputes
If cancellation doesn’t go through cleanly, or you keep getting billed after you thought you cancelled, here are steps you can take:
Collect all proof: emails, chat transcripts, phone-call details (time / rep name / confirmation number)
Contact support again referencing your earlier cancellation (with dates)
If still unresolved, request escalation (ask to speak to a supervisor)
Contact your bank / credit card issuer to dispute recurring charges (using your documentation)
If your region has a consumer protection agency (e.g. for unfair business practices), you may lodge a complaint citing your attempts
Also always keep screenshots / saved copies of any confirmation for future proof.
Sample Script / Template You Can Use
Here’s a ready-to-use version you can adapt:
Hello PeopleLooker Support Team,
My name is [Your Full Name]. I am writing to request cancellation of my PeopleLooker subscription.
My account email is [your-email@example.com] and my Member ID is [Your 9-digit ID].
Please cancel auto-renewal immediately. Kindly confirm the effective cancellation date and indicate until when my access remains.
I expect written confirmation of this cancellation at this email address.
Thank you for your assistance.
Regards,
[Your Name]
You can send this via email or type a similar script in live-chat or over the phone.
If you want, I can draft a printable cancellation letter or a PDF/email-ready version of this cancellation request with your details filled in, or even create a checklist you can tick off to ensure you've done every step (phone / chat / email / app store cancellation). Would you prefer me to prepare one for you?