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How do I report damage or maintenance for a vehicle?

A
Written by Arianna Ratti

If a vehicle requires repairs, maintenance, or has been damaged, you can report it by creating a new ticket:

  1. Create a Ticket
    Go to Tickets > All Tickets > + New Ticket.

  2. Choose a Ticket Type
    Damaged: Report vehicle damage. Mark it as Ridable (still fit to ride) or Out of service (not fit to ride).
    Maintenance: Request vehicle maintenance.
    Missing/Stolen: Report a missing or stolen vehicle.
    Other: Raise a custom ticket.

  3. Select a Vehicle
    Every ticket must be linked to a vehicle. Use the search or dropdown to select the correct one.

  4. Add Details (optional)
    Include extra information to give context or help others take action.

  5. Submit the Ticket
    Click Save. The ticket will appear in your list, where it can be tracked, updated, or assigned.


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