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What if I don’t receive the confirmation email?

Learn what to do if your Pickem confirmation email doesn’t arrive after signing up or requesting verification.

Updated over a week ago

If you don’t see the confirmation email from Pickem, it’s usually a quick fix. Here’s what you can try:

1. Check your folders

  • Look in your spam, junk, or promotions folders—the email may have been filtered.

  • Search for “Pickem” in your inbox to make sure it isn’t hidden.

2. Make sure the email is correct

  • Double-check that you entered the correct email address when signing up or requesting the confirmation.

  • Typos in your email address are the most common reason for not receiving it.

3. Wait a few minutes

  • Sometimes emails take a little longer to arrive. Wait 2–5 minutes and refresh your inbox.

4. Request a new email

  • Go back to the app and choose Resend Email to generate a new confirmation link.

5. Check your connection and settings

  • Make sure you’re connected to the internet.

  • If you use strict filters or corporate email servers, the message may be blocked.


👉 If you’ve tried all of the above and still haven’t received the email, contact Pickem Support. We’ll verify your account details and help you complete the confirmation process.

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