Skip to main content

Configure receipts

Configure the information displayed on transaction receipts

C
Written by Cindy Thompson

You can configure the information displayed on the receipt for transactions. You can add a business logo, custom messaging, and information on refunds and returns.

Note: By default, the receipt header, displayed below the logo, lists the business name, address, and phone number. To modify this information, contact the Support team.

Mobile application

  1. Select Settings > Payments > Receipt Settings.
    ​

  2. Add a logo to the receipt:

    1. Select Logo.

    2. Tap the image area.

    3. Select the logo image (maximum size 5 MB). For best results, the image should be 300 x 300 pixels. The Crop Logo window is displayed.

    4. Using two fingers, pinch to zoom in or out of the image. You can also drag the zoom percentage slider to resize the image within the space.
      ​

    5. Using one finger, drag the image to center it within the space.

    6. To save the image, select .

    7. Select Upload.

    8. Select Save.

  3. Add refund/return policy text to be displayed at the bottom of the receipt:

    1. Select Refund/Return Policy.

    2. Enter the refund/return policy text.
      ​

    3. Select Save.

  4. Add a custom message to be displayed after the transaction information on the receipt:

    1. Select Custom Messaging.

    2. Enter the appropriate text.
      ​

    3. Select Save.

  5. To preview the configured receipt, select Receipt Preview.
    ​

Web application

  1. Select Settings > Payments > Receipt Settings.
    ​

  2. Add a logo to the receipt:

    1. Under Logo, select Upload Logo.

    2. Upload a PNG or JPG image (maximum size 5 MB). For best results, the image should be 300 x 300 pixels.
      ​Note: The receipt logo is also applied as the app logo in the upper-right corner.
      ​

    3. Click Save Logo. The Receipt Preview is updated as you update settings.
      ​

  3. Under Return/Refund Policy, add return/refund policy text to be displayed at the bottom of the receipt.

  4. Under Custom Messaging, add a custom message to be displayed after the transaction information on the receipt.
    ​

  5. Select Save. The receipt preview is displayed next to the settings.

Did this answer your question?