My applicant states that their “Bank is not supported.” What can we do?

If the applicant's bank is not supported, Payscore will be unable to pull any data from that institution. In this case we can cancel the request and refund the $10 as no report will be able to be generated.

What Is The Turnaround Time For Your Reports?

My Applicant Is Telling Me That Their Credit Score Is Higher, Why Is This Score So Low?

What Does the Income Verification Service Consist of?

My applicant doesn't feel comfortable providing their bank information. What can I do?

How can my applicant dispute the report?