The analytics feature of Taplio uses the Taplio X Chrome extension to regularly fetch your latest growth numbers.
If something isn’t working on the Analytics page, it’s very likely due to a problem with the Taplio X Chrome extension.
Here are various steps to follow in order to fix it:
Visit the platform using your Chrome browser
Open the Taplio X Chrome extension when you’re on the website
Scroll all the way down to the bottom of the Taplio X Chrome extension and hit the “Force connect account with Taplio User.” button.
Wait a few minutes and try to visit the Analytics page once more. If the problem persists, please uninstall and reinstall the Taplio X Chrome extension.
If that doesn’t solve it, please reach out to us through the support button you’ll find in the sidebar menu on Taplio or at team@taplio.com.