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šŸ“Can I chat with the expert before hiring them?

How to contact the expert beforehand

Helena avatar
Written by Helena
Updated over 5 months ago

Of course!

Our experts have your back and are always happy to discuss the task with you if you have any questions.

Once your order moves to the Selection stage, you're free to chat with available writers and ask whether they fully understand what needs to be done.

To chat with a writer who has submitted a proposal, simply click the Start chat button on their profile card.

Alternatively, you can access all your active in-selection chats from the chat bar on the right side of the order.

If you’d like to chat with an expert you already know, feel free to place a new order and invite them directly. This allows you to discuss the details upfront and makes the communication around the new task more meaningful.

We believe that clear communication is key to a successful order. That’s you're welcome to chat with available experts before making your final choice. This helps ensure your instructions are understood and that you're confident in your selection.

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