⏱ This portion takes approximately 4 to 8 minutes, not including document inspection time or E-Verify.
Once the new hire completes Section 1, their status updates from "Invited" to "Ready for Review."
Locating the Record
Step 1: Click the "Form I-9s" tab in the employer portal.
Step 2: Find the new hire — their status will show "Ready for Review."
Form I-9s tab — new hire status now shows Ready for Review
Step 3: Click "Ready for Review" to open the transaction.
Transaction overview — Section 1 complete, images and metadata visible
Reviewing the Transaction
You can review everything the new hire submitted: completed Section 1 fields, selfie, ID document images, and forensic metadata.
Forensic metadata — device, timestamp, image source
📌 Red flags on document images indicate images were uploaded from a file rather than photographed live. Not automatically fraud, but forensically significant — review the metadata for context.
Red flag indicators on uploaded document images
Step 1: Expand any image for a closer look, then click "Close" when done.
Step 2: Click "Begin Review" when ready to proceed.
Begin Review button
Facial Comparison
The selfie and ID photo are displayed side by side. You must determine whether the person in the selfie matches the ID photo before conducting your document inspection.
Confidence score display — e.g. 93% match likelihood
Facial comparison — selfie and ID photo side by side
Yes/No determination — employer records their identity authentication decision
For employers using ZipID's facial recognition feature, a biometric confidence score is displayed along with guidance on interpreting the result.
⚠️ The confidence score is a decision-support tool, not a legal determination. You must make the final identity authentication decision based on your own good-faith review.
📌 ZipID is the only I-9 company that provides this biometric confidence scoring capability to employers.
Step 1: Review the images and confidence score.
Step 2: Click "Yes" or "No" to record your determination.
Confirmation screen after identity determination
Completing Section 2 Data Fields
Section 2 data fields — pre-filled from employee workflow
Step 1: Review and confirm all pre-filled Section 2 data fields. Use "Unlock" if any field needs correction.
Step 2: Complete any fields not auto-filled.
Unlock option for field correction
Certifying and E-Signing Section 2
Step 1: Confirm the pre-filled employer data and check the certification checkbox.
Step 2: Click "Next: E-Sign" and apply your electronic signature.
Step 3: Optional. If E-Verify user and use “alternative method” video conference, you will be prompted and complete the date and time. This method is prompted when you choose “remote” for the new hire, in Step 1 of the process and again when during Begin Review, when asked for date and time of the video conference.
E-Sign screen
Step 3: Click "Next: Accept & Download."
The Form I-9 is now complete. The signed I-9 with supporting images is available for download and retained per federal law.
📄 Need the full illustrated guide with all screenshots? Download it from the ZipID Employer Guide PDF.