Step 1: Select "Attempted".
Step 2: "Who Did You Speak With at Address" - Nobody
Step 3: "What Did You Observe at Address" - Nothing
Step 4: "Who Else Did You Speak With?" - Nobody
Step 5: "What Happened at Address?" - Hostile Environment
What Qualifies as a Hostile Environment?
A hostile environment may include situations where safety is at risk, such as:
Presence of aggressive/violent dogs on the property.
Threats of violence or assault.
Presence of weapons or police involvement.
It is important to note that the mere presence of a dog does not automatically qualify as a hostile environment. However, if you feel unsafe, you are not required to access the property.
Step 6: Explaining in further detail beyond the initial sentence is required.
Steps to Take When Encountering a Hostile Environment
Ensure Your Safety: Do not attempt to access the property if you feel unsafe. Your safety is the top priority.
Document the Incident:
Provide detailed descriptions of the hostile situation, including what occurred, when, and any safety concerns.
If applicable, log incidents such as assault, threats with a weapon, or police presence.
Update the Job Notes:
Log the incident in the job notes with specifics, including the exact date and time.
Take a photo of the coversheet as required.
Please provide as many details as possible regarding the hostile environment. Insufficient information may result in ABC returning the job for further clarification.
Logging a hostile environment does not fulfill diligence requirements on its own. You must still:
Make the required number of service attempts as per the job type.
Complete diligence tasks such as neighbor checks, vehicle logging, and calls when possible.
If you are in any way assaulted, threatened with a weapon, or if police were present, make sure to let Process Server Support know by submitting a request.