Submitting Information
How-To Guides and Resources
18 articles
- ABC Mobile- Submitting an AttemptSubmitting an Attempt via ABC Mobile is an easy process. Be sure to submit all attempts within 15 minutes of their occurrence - per ABC Legal guidelines.
- Reporting A Vacant PropertyHow to Report a Vacant Property in ABC Mobile: A Step-by-Step Guide
- Order RejectionsLearn how to reject orders in ABC Mobile. Step-by-step guide covering the rejection workflow and all available rejection reasons, including distance, pay, workload, and more.
- Reporting Phone and Text AttemptsAfter making or receiving a call or text related to service, log it in ABC Mobile. Learn how to report phone and text attempts, what to say to a servee,…
- ABC Mobile- E-Sign ProofsE-Sign proofs are a convenient way of proof signing. You can finalize these jobs anywhere you have internet access, via ABC Mobile or via the ABC Web Portal.
- New Addresses and Meeting LocationsAdding a new address in ABC Mobile when a subject has moved or agrees to meet at a neutral location. Learn the step-by-step process to ensure the correct address appears…
- Reporting Resident and Neighbor InformationLearn how to log resident and neighbor information in ABC Mobile when a subject cannot be reached. Covers how to report multiple sources — including neighbors, building managers, and residents…
- Reporting Hostile Environments in ABC MobileHow to record a hostile environment in ABC Mobile. Step-by-step instructions for logging a safety incident during a service attempt, including what details to provide and when to contact Process…
- Taking Pictures Through the AppLearn how to take and submit photos through ABC Mobile. At least one photo is required with every attempt or service submission — find out when to take them, what…
- Navigating Transgressions in ABC MobileA Guide to Identifying, Addressing, and Preventing Transgressions
- Preferred Delivery Windows in ABC MobileServee-Preferred Delivery Windows are timeframes recipients provide through our eDelivery portal or direct contact, displayed in the instructions section of order details. This helps streamline attempts and improve service success…
- Signature Capture in ABC MobileDid you know ABC Mobile includes a Signature Capture feature? This optional tool makes it easy to collect servee signatures, to meet legal requirements, and streamline your service workflow—right from…
- Submitting Personal Service in ABC MobileHow to Submit Personal Service in ABC Mobile
- Submitting Substitute Service in ABC MobileHow to Submit Substitute Service in ABC Mobile
- Submitting a Posting Service in ABC MobileHow To Submit a Posting Service in ABC Mobile
- Submitting a Drop ServiceHow to Submit a Drop Service in ABC Mobile
- Submitting a Refusal of ServiceHow to Submit Refusal of Service in ABC Mobile
- Submitting a Business Service in ABC MobileHow to Submit a Business Service in ABC Mobile: A Step-by-Step Guide