Submitting Information
How-To Guides and Resources
18 articles
ABC Mobile- Submitting an AttemptSubmitting an Attempt via ABC Mobile is an easy process. Be sure to submit all attempts within 15 minutes of their occurrence - per ABC Legal guidelines.
Reporting A Vacant PropertyHow to Report a Vacant Property in ABC Mobile: A Step-by-Step Guide
Order RejectionsLearn how to reject orders in ABC Mobile. Step-by-step guide covering the rejection workflow and all available rejection reasons, including distance, pay, workload, and more.
Reporting Phone and Text AttemptsAfter making or receiving a call or text related to service, log it in ABC Mobile. Learn how to report phone and text attempts, what to say to a servee,…
ABC Mobile- E-Sign ProofsE-Sign proofs are a convenient way of proof signing. You can finalize these jobs anywhere you have internet access, via ABC Mobile or via the ABC Web Portal.
New Addresses and Meeting LocationsAdding a new address in ABC Mobile when a subject has moved or agrees to meet at a neutral location. Learn the step-by-step process to ensure the correct address appears…
Reporting Resident and Neighbor InformationLearn how to log resident and neighbor information in ABC Mobile when a subject cannot be reached. Covers how to report multiple sources — including neighbors, building managers, and residents…
Reporting Hostile Environments in ABC MobileHow to record a hostile environment in ABC Mobile. Step-by-step instructions for logging a safety incident during a service attempt, including what details to provide and when to contact Process…
Taking Pictures Through the AppLearn how to take and submit photos through ABC Mobile. At least one photo is required with every attempt or service submission — find out when to take them, what…
Navigating Transgressions in ABC MobileA Guide to Identifying, Addressing, and Preventing Transgressions
Preferred Delivery Windows in ABC MobileServee-Preferred Delivery Windows are timeframes recipients provide through our eDelivery portal or direct contact, displayed in the instructions section of order details. This helps streamline attempts and improve service success…
Signature Capture in ABC MobileDid you know ABC Mobile includes a Signature Capture feature? This optional tool makes it easy to collect servee signatures, to meet legal requirements, and streamline your service workflow—right from…
Submitting Personal Service in ABC MobileHow to Submit Personal Service in ABC Mobile
Submitting Substitute Service in ABC MobileHow to Submit Substitute Service in ABC Mobile
Submitting a Posting Service in ABC MobileHow To Submit a Posting Service in ABC Mobile
Submitting a Drop ServiceHow to Submit a Drop Service in ABC Mobile
Submitting a Refusal of ServiceHow to Submit Refusal of Service in ABC Mobile
Submitting a Business Service in ABC MobileHow to Submit a Business Service in ABC Mobile: A Step-by-Step Guide