General Process Serving Questions
Common field questions, answered.
15 articles
How Many Attempts Should I Make Before Requesting an address be Non-Served?Guidelines for reasonable service attempts and when to escalate issues.
Can I claim jobs and areas that are further away from me?Learn how to adjust your claiming distance radius in ABC Mobile via Preferences to see jobs and areas further from your location, within the allowed limit
The subject is bedridden, should I still serve them?Learn when and when not to serve a bedridden subject to ensure you're within legal compliance.
Customer rules state not to serve at subject’s place of employment and the service address is a business. What should I do?
What should I do if a job is pending review?
Is ABC Legal asking me to do Private Investigation work?No, ABC Legal is not asking process servers to conduct private investigation work.
I’ve previously attempted this address for a different order and the subject does not reside, do I have to attempt this location again?
A resident stated that the subject does not reside, what next?
Everything You Need to Know About Due Diligence & Non-ServiceKey Steps and Best Practices for Ensuring a Job Is Fully Resolved
Common Questions About Serving BusinessesEssential Information and Best Practices for Serving Business Entities
A defendant wants to meet me somewhere. What should I do?
Challenges and Considerations in Attempting ServiceUnderstanding Obstacles and Best Practices for Common Barriers During Service of Process
Why Has My Work Slowed Down?Find out why your ABC Legal jobs have slowed down — overdue jobs, expired credentials, low star rating, Auto Dispatch being off, or a lull in your area.
I'm not able to attempt an address due to weather conditions. What should I do?
I am serving in Utah: Why am I unable to claim business jobs?