Offer gift wrapping as a separate product at checkout and make clear what the customer is paying for.
This guide applies to themes with Content → Checkout → Gift wrapping, for example the regular editor with Content, Style and Addons. Basic theme editing is available in Go, Plus and Pro; the active theme must also support the feature. This menu path does not automatically apply to TPL or every sub-store.
Define what wrapping includes
Gift wrapping is an extra product in the order rather than automatic separate wrapping of every other product. Decide whether the fee covers one package or a particular quantity, and state this in the description. Add customer choices to the wrapping product if buyers need to select paper or identify which goods should be wrapped.
Enable and connect the wrapping product
Open Store design → Themes and edit the correct theme for the correct shop.
Open Content → Checkout → Gift wrapping and select On.
Use Generate a gift-wrapping product where available and when no suitable product is already connected. Save.
Open the wrapping product in the assortment and check its name, description, price, VAT, image and customer choices before customer use.
An automatically created product can have a prefilled price. That is not an agreed price for your shop. Set your intended price and check how it and any choices affect the order total.
Keep customer choices understandable
Examples include the number of packages, wrapping paper and a text field identifying the goods to wrap. If a quantity choice adds a charge, explain what it covers. These examples are not ready-made price rules for your shop. Avoid overlapping choices that can cause customers to buy more wrapping than intended.
Multi-store use and final checks
Do not assume automatic product generation works in sub-stores. The product may need manual creation and connection in the correct assortment. Check the sub-store and theme and ask support about the connection if the generation option is missing; do not repeatedly create arbitrary new products.
Check checkout with and without wrapping, with any options and after removing wrapping. The correct product and charge must appear in the basket and total. Check that staff can understand the customer’s choices when packing.
Quick start
Confirm support in the active theme.
Create or connect the correct wrapping product.
Set the price and define what wrapping covers.
Save and check adding and removing it at checkout.
Availability depends on the shop’s theme and access. Theme editing in Go, Plus and Pro does not mean that every theme variant or sub-store has the same generation button.
