It is OK, it happens 😉
If your bank account has stopped syncing in Accountable, you can reconnect it in just a few steps. Bank connectors are not yet fully reliable, and most disconnections are caused by a small change on the bank's side.
Accountable has a simple reconnection process you can follow if you notice that your account has not synced for several days.
How do I reconnect my bank account in Accountable?
Go to Settings and open the Set Up Your Bank Account section. From there, tap Update connection password and follow the steps. This restores the connection.
Still not working?
If the reconnection does not work, get in touch via the chat or by email at support@accountable.eu.
Key takeaways
A disconnected bank account is usually caused by a small change on the bank's side.
You can reconnect it via Settings > Set Up Your Bank Account > Update connection password.
If reconnecting does not work, contact Accountable support via chat or email.
Need help? Chat with us or email support@accountable.eu, we're happy to help.