To delete a bank account connected to Accountable, go to Bank settings in either the web version or the mobile app, select the account, and click Remove account (web) or tap Remove bank account (mobile). This article walks you through both options.
Via the web version
Step 1: Go to your settings
Log in to the web version of Accountable.
Click on Account at the bottom left.
Then select Settings.
Step 2: Open your Bank Settings
In the settings menu, you will see a list of tabs on the left.
Click Bank settings in this list.
On the right, you will see an overview of all linked bank accounts.
Step 3: Select the account you want to delete
In the list, click the account you want to delete, for example ING.
The details of that account appear on the right: name, current balance, and automatic matching.
Step 4: Delete the account
Scroll down if necessary.
Click on Remove account.
Confirm in the pop-up window that you want to delete the bank account.
The account will then be removed from your Bank Settings and the link with the bank will be terminated.
Via the mobile app
Step 1: Open the menu and go to Settings
Open the Accountable app.
Tap the menu icon (three lines) in the top right corner.
Select Settings at the bottom of the menu.
Step 2: Go to Bank Settings
In the settings overview, you will see various sections.
Tap Bank settings under the heading "SETTINGS."
Step 3: Select the correct bank account
In the Bank settings screen, you will see a list of linked accounts.
Tap the account you want to delete, for example KBC Professional.
Step 4: Remove the bank account
You will now see the Bank account details screen.
Scroll down until you see the red button Remove bank account.
Tap Remove bank account.
Confirm that you want to delete the account.
After confirmation, the link for this account is terminated in Accountable and disappears from the overview.
What happens after you delete an account?
The bank link stops: no new transactions will be retrieved for that account.
All transactions imported for that account are permanently deleted, including older ones. Your expenses and revenues are kept, with their amounts and VAT, but they are no longer linked to these payments. This cannot be undone, and a warning reminds you of this before you confirm. Credit card statements linked to this connection and the account balance are deleted too. Invoices already marked as paid keep their Paid status and payment date.
Want to reconnect later? You can do so via Bank settings > Add (web) or Connect another bank account (mobile). Your transactions will be imported again, but the links with your expenses and revenues are not restored automatically. Automatic matching may link some of them again, so check the others.
Are you using an Accountable Banking account (our own professional account)?
Close it using the specific procedure for Accountable Banking, not the "Remove account/bank account" button.
Key takeaways
You can delete a connected bank account via Bank settings in both the web version and the mobile app.
After deletion, the bank link stops and all imported transactions of that account are permanently deleted. Your expenses and revenues are kept, but no longer linked to these payments.
You can reconnect a bank account at any time via Bank settings > Add (web) or Connect another bank account (mobile).
To close an Accountable Banking account, use the dedicated closure procedure, not the standard delete button.
Need help? Chat with us or email support@accountable.eu, we're happy to help.