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Step-by-step guide: how an accountant can register their client in Peppol via Accountable

Learn how to register your clients in Peppol using Accountable's expert portal, step by step.

Written by Simon

This guide walks you through every step an accountant needs to complete to register a client in Peppol using Accountable. Follow the instructions below to set up your client's business for Peppol invoicing and e-document exchange.

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This article covers how to log in to the expert portal, complete your accountant verification, attach the required documents, and confirm your client's Peppol registration.


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Step 1: Log in to experts.accountable.eu 🔑

Start by logging in to the platform. Once logged in, you have two ways to begin the registration process:

  • Option 1: Click on the yellow alert to go directly to the Peppol Overview.

  • Option 2: Click on your name at the top right, then select Settings to access an overview of your client's Peppol registration status.

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Step 2: View the Peppol overview 🔍

Click on Peppol Overview to see which of your clients are not yet registered on Peppol. If your client is not registered, click Register next to their name.

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Step 3: Complete accountant verification ✅

Before registering your client, you must complete an accountant verification.

  1. Enter your ITAA number in the field provided.

  2. Click Simply add your documents to this email template to proceed, or send an email to the dedicated address with the required documents attached.

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Step 4: Attach the necessary documents 📎

After clicking the link, your email app opens with a pre-filled template. Attach the required documents and send the email to the specified address.

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Step 5: Wait for approval ⏳

Once the documents are submitted, the Accountable team will review them and approve your request. 🎉

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Step 6: Register your client on Peppol

You can now register clients on Peppol. Check all the information carefully before submitting.

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Step 7: Client receives a notification 📲

Once the registration is complete, your client receives a notification on their home screen in the Accountable app. The notification tells them that you have successfully registered them for Peppol through Accountable. The client can then choose to confirm the registration or unregister themselves.

⚠️ Important reminder!

Please do not forget to attach your documents to the email. Without the documents, we won’t be able to approve the request. In some cases, we may ask for a short video call to verify your identity.

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Key takeaways

  • Log in to experts.accountable.eu and use the Peppol Overview to identify unregistered clients.

  • Complete your accountant verification once by entering your ITAA number and sending the required documents.

  • After approval, you can register any client on Peppol directly from the expert portal.

  • Your client receives a notification in Accountable and can confirm or cancel the registration.

Need help? Chat with us or email support@accountable.eu, we're happy to help.

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