Monitor payments and transfers that flow through Acctual's flexible payment options and transfers system.
What you can track now
Currently, you can track transactions that happen through flexible payment options:
Incoming payments:
Payments from clients who use your payment link
Payments processed through Acctual's payment system
Automatically matched to invoices
Outgoing transfers:
Transfers you initiate between currencies (f2c, c2f, c2c)
On-ramping and off-ramping transactions
How to track payments and transfers
Go to the Payments page in the sidebar
View the Transactions section
Here you will see a list of all transactions processed through flexible payment options, including:
Transaction type (payment or transfer)
Status (processing, completed, failed)
Amount and currency
Date and time
Linked invoice number (for payments)
Transaction fees
Click on any transaction to see detailed information.
What about manual payments?
If you use Manual payment details (clients pay directly to your bank or wallet outside of Acctual), those payments do NOT currently appear in the Transactions list.
For manual payments, you need to:
Check your bank account or wallet directly
Manually match the payment to the invoice in Acctual
See our guide on Match Payments to Invoices for step-by-step instructions.
Coming soon: automatic payment scanning
We are building a feature that will automatically scan your connected bank accounts and wallets for ALL incoming payments, even if they did not happen through Acctual.
This means:
Payments made outside the payment link will be detected
Manual payments will appear in your Transactions list
Easier payment matching and reconciliation
Complete view of all funds coming into your accounts
This feature is coming soon. We will notify you when it is available.
Transaction status explained
Processing: The transaction is being processed by the payment network or blockchain. This usually takes a few minutes to a few hours.
Completed: The transaction has been successfully processed and funds have been delivered.
Failed: The transaction could not be completed. Funds will be returned to the source. Check your email for details about why the transaction failed.
Frequently asked questions
Why do I not see a payment that my client made?
If your client paid using Manual Payment Details (outside of Acctual), the payment will not appear in Transactions until our automatic scanning feature launches. For now, check your bank or wallet directly and manually match the payment.
Where can I see the fees for a transaction?
Click on any transaction in the Transactions list to see a detailed breakdown, including fees.
Can I filter transactions by invoice or date?
Yes. Use the filters at the top of the Transactions page to filter by date range, transaction type, status, or linked invoice.
How long does it take for a payment to show as completed?
Crypto payments usually complete within minutes (depending on blockchain network). Fiat payments can take 1–3 business days.
What happens if a transaction fails?
Funds will be returned to the source account. You will receive an email explaining why the transaction failed. Your client may need to retry the payment.
Next Steps
Complete verification – Freelancer verification or business verification
Adding manual payment methods - Learn how to add manual payment methods
Supported currencies and payment methods - Learn about supported currencies and payments
Transfer your funds - Learn how to send money
Send your next invoice - Learn how to create and send invoices
How payment links work - Learn how to payment links work on Acctual
Tracking payments and transfers - Learn how to payments and transfers
Matching invoices and payments - Learn how to match invoices and payments
Troubleshooting payment issues - Learn how to trouble payment issues
Need help?
If you have questions about Acctual:
Email: support@acctual.com
In app messenger chat: Click the chat icon in the right corner of your dashboard