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Advice and answers from the Acuity Insights Team

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Having video issues during your Casper test or practice test?
It's likely due to an unsupported browser or a slow internet connection. Q2
What accommodations are available for Acuity Insights Assessments?
Certain accommodations are either unnecessary or not permitted due to the design of our assessments
Webcam not working? how to fix it
If you’re having problems with your webcam while using the Acuity Insights platform, it’s often due to
How can I reschedule or cancel my Casper test?
If you’re unable to take the Casper test due to school or work obligations, we encourage you to speak