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How do I track my order?
How do I track my order?

In this article you will find the steps you need to follow to track your order.

Updated over 2 months ago

In the main menu of the Reseller Portal there is the option 'My Last Order'.

In this section you can check:

  • The order number

  • The date

  • State in which it is located

  • Status of the project

  • Date of dispatch

  • Total order price

Here you will see which carrier is responsible for shipping your order to the delivery address, shipping cost and the tracking number of your order.

For shipments to Europe, UPS is responsible for shipping. For larger shipments DBSCHENKER will take care of the shipment instead. In any case, below you will find both pages that will help you to track your order.

Transport company

Tracking page

UPS

DBSCHENKER

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