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How do I plan the collection of my order at Ádivin?
How do I plan the collection of my order at Ádivin?
Updated over 3 months ago

At Ádivin we offer you several options to satisfy the needs you may have as a distributor. Among the transport options, we offer you the possibility of collecting your orders at our facilities.

This option allows you to have more control over logistics, as well as giving you an additional 3.4% discount.

The following steps will help you to plan the collection of your order in a simple way.

  1. Purchasing process:

    During the purchase process, when you check the option for the collection of your order, you will find the opening hours and address of the factory:

    It is essential to indicate the invoice number in order to collect the order.

    Pick up hours from Monday to Friday from 8:00 to 20:00h

    Calle Generación, 46 - Pol. Ind. La Huertecilla - 29196 Málaga (Spain)

    We recommend that you keep this information to have on hand when coordinating the pick-up with the transport company of your choice.

  2. Order confirmation:

    With the confirmation you will receive an email with all the details of your order.

  3. Coordination of collection logistics.

    By ticking this option, you are responsible for arranging collection of the order from our premises. We recommend that you contact your trusted carrier to coordinate the logistics of collection, providing them with the exact address of our facilities.

    Make sure they have the order number and any other relevant information. For information on number of packages, dimensions and other details, please contact us via email.

  4. Finalisation of the order:

    Upon completion of your order you will receive an email confirmation that you or your courier can come and collect your order. Your courier must come to our facilities within the previously indicated timetable, with the invoice number to identify your order and pick it up.

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