For now, the currency supported for our payouts will be in USD. We are looking into allowing the default currency to be changed in the future.

You're paid once your booking is fully completed. For a one-off session, your payout is released after that session is completed. For recurring bookings and session packages, your payout is released after the final session of the booking is completed, not after each session along the way.

Once your booking is completed, your payout is released after the mentee's payment has settled with Stripe. Our system checks and releases eligible payouts every few hours. From there, the time it takes to reach your bank depends on your payout method (typically a few business days).

Only sessions actually delivered earn a payout. If a recurring booking or package is cut short, the undelivered portion is refunded to the mentee.

You can always check the status of your payouts in the Transaction section of your Earnings dashboard.

There are two main statuses on the Payout page:

Completed Payouts are bookings you've fully completed and we've processed your payouts. If your payout was recently sent, keep in mind that the time it takes to receive each payout depends on the payout method you're using.

Pending means the booking hasn't been fully completed yet (for recurring bookings and packages, that means the final session is still outstanding), or the payment is still settling with Stripe. If a payout stays pending well after a completed booking, the most common causes are incomplete Stripe onboarding, identity (KYC) verification, or bank details that don't support your payout currency. Check your Stripe account first.

💡 If you need any assistance, feel free to message us or email help@adplist.org