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Activating your NPS

Tips and tricks from the different ways we are seeing our customers and team activate NPS data in Aether.

Updated over a week ago

Tracking NPS shouldn’t mean hours of rework every month. With Aether, you can upload your scores and customer verbatims, combine them with wider market context, and generate a polished report in minutes. Tailor insights for different teams, keep them updated with each new data drop, and spend more time acting on feedback instead of formatting slides.

Quick Steps

  • Upload your NPS data alongside any relevant context data (e.g. consumer confidence).

  • Prompt Aether to create an executive summary deck highlighting sentiment trends, drivers, and opportunities.

  • Track sources transparently with every output showing you which data and documents were used, making it easy to validate insights.

  • Prompt Aether to tailor outputs for different audiences. For example repurpose the same report for Customer Support, Sales, or Marketing by combining with relevant internal decks.

  • Update reports in minutes, rolling one month into next by re-rolling with new data, keeping the structure and design consistent.

  • Stay on brand, every time producing polished, company branded outputs, ready to share.

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