Thank You Page (TYP) Upsells in Aftersell are a powerful way to engage customers after a purchase and increase sales. This guide explains how to integrate and customize TYP upsells within your post-purchase funnels without requiring advanced technical skills. TYP upsells work in conjunction with Post-Purchase offers, providing a dual opportunity to maximize customer conversions by engaging them at multiple touchpoints after purchase.
Overview of Thank You Page Upsells
Thank You Page Upsells allow you to display additional product recommendations or offers to your customers immediately after checkout. They are highly customizable and do not face the same Shopify limitations as the 1-click upsells and enable you to: By complementing Post-Purchase offers, TYP Upsells ensure that every customer arriving at the Thank You page views additional promotions, boosting the likelihood of conversions.
Tailor offers to specific customer actions (funnel triggers).
Showcase personalized product recommendations.
Engage customers in a non-intrusive way.
Each TYP upsell is tied to a specific funnel, ensuring you retain flexibility and control for different customer journeys. There is currently no way to standardize offers across all funnels simultaneously.
Steps for Setting Up Thank You Page Upsells
Follow these steps to effectively set up a Thank You Page Upell in Aftersell:
Create a Funnel in Aftersell: - Go to the Post Purchase Funnels section and click to create a new funnel or add to an existing manual funnel. - Define the triggers for your funnel based on specific customer actions.
Integrate 1-Click Post-Purchase Upsells (Recommended): - Combine Post-Purchase and Thank You Page upsell offers for a cohesive upselling strategy, ensuring customers are presented with multiple conversion opportunities after checkout.
Add Thank You Page Upsells: - In the funnel setup, include the Thank You Page section. - Use widgets provided in Aftersell, such as Product Recommendation widgets, to create engaging upsell offers. - Customize the offer based on your targeted products or customer preferences.
Save and Review: - Save the funnel, review the Thank You Page setup- ensure that you add the Aftersell widgets to your Thank you page and Order status page in Shopify for it to function and ensure that the funnel’s triggers are correctly configured to display the intended upsell.
Troubleshooting Common Issues
Thank You Page Not Triggering
Customers sometimes skip the Thank You page if they close the browser immediately after purchase. Reassure them to allow the page to load.
Ensure that the Thank You page offers are correctly set up in the Shopify Editor.
Widget Not Displaying
Shopify payment method restrictions often prevent widgets from showing for Post-Purchase offers. Encourage the use of Shopify-supported payment methods.
TYP upsells should display reliably if properly added to the Thank You page using Aftersell widgets.
Customization Options and Limitations
Individual vs. Standardized Setup: - Each funnel’s Thank You Page upsells must be customized individually, as there’s no option to standardize them across multiple funnels. This design ensures that all offers are specific to the triggers and customer behavior for a particular funnel.
By following these steps and recommendations, you can maximize the effectiveness of Thank You Page Upsells in Aftersell, enhancing both customer experience and your business’s revenue potential.