✅ Step 1: Log in and find the employee
Go to account.allgravy.com and log in.
Click on “People” in the left-hand menu.
Use the search bar to find the employee by name.
Click on their profile to open their details.
🎓 Step 2: Open their training view
Inside the employee’s profile, toggle to “Training”.
Here you’ll see their courses and training status.
🧩 Step 3: Manage course completions
To add or delete a completion:
Click on “Manage Completion” for the relevant course.
From here you can:
Add a completion (mark the course as completed), or
Delete a completion by clicking on the three dots (remove a previous completion entry).
💡 Use this if someone completed a course offline, or if a completion was added by mistake.
🔄 Step 4: Refresh course status
If something looks out of date (for example, an employee has completed content but it’s not reflected):
Click on “Trigger refresh” for the course.
The system will re-check the course status and update it if needed.
✉️ Step 5: Send a reminder (if the course isn’t started)
If the course has not been started yet, you’ll see an option to:
Click “Send reminder” to nudge the employee to begin the course.
This is useful for overdue or mandatory training.
