Get started with All Gravy
Everything you need to get started with All Gravy, from setting up your account to using key features
21 articles
- Work Rules: setting limits on shiftsThe seven work rules, warn versus block, effective dating, and how they are enforced when a shift is created, edited or approved.
- Adding a job title to someone's profileA job title is set on the employee's profile in People. It feeds the org chart and grants no access. Job title, role and permission are three different things.
- Workflows: automatic messages for new starters, birthdays and anniversariesWorkflows send a message automatically when something happens to a person. Triggers are new hire, birthday, work anniversary and a time offset from any of them. Found at Agents →…
- Availability: why you might not be able to see itAvailability is on by default. If your account has Scheduling and Availability is missing, it has been switched off by an opt-out setting. There is no module to buy.
- Departments and Responsibilities: how they differ from LocationsDepartments and Responsibilities are account-level tags for organising a rota. Locations are the real places you operate and control what people can reach. Changing a department does not change anyone's…
- Can I schedule a feed post for later?Yes. Scheduled posting lives inside Content Studio, where you write the post. It is not a paid add-on and is not licensed separately.
- Sending a link or file to All Gravy from your phoneAll Gravy appears in your phone's share sheet, so you can send a link, photo or file into it from any other app. Mobile only.
- Can I translate content into another language?Yes. All Gravy translates feed posts, comments, chat, quizzes, courses, modules, articles and collections, on mobile and in the admin console. Translation is user-initiated, so the original is never changed.
- Approval flows: who approves what, and in what orderAn approval flow decides who must say yes before a request goes through. Set conditions on leave type and day count, target who it applies to, choose an approver by…
- Employee documents and contracts: where they live and who can see themEmployee Documents holds a person's paperwork, including their contract. Visibility is set per role. Contracts carry four states: Assigned, Pending signature, Signed and Recorded.
- Time tracking: clocking in and outHow staff clock in and out, still-working pings, manager approval, and un-approving a shift after the fact.
- Shift swaps: how they work and how to approve themThe full swap lifecycle from pending partner through to approved, including what happens when a swap is not approved in time.
- Get Started GuideHere we take you through the steps to necessary for you to set up your All Gravy account and make full use of all it's features.
- Check-ins and appraisals: how they work and who sees whatThe two check-in types, the one-to-one lifecycle, and the reveal rules that decide when each side sees the other's answers.
- Leave and absence: types, policies, requests and public holidaysHow leave types, accrual policies, balances, requests, public holidays and Bradford Factor scoring work in All Gravy.
- Setting up and publishing a rotaPlanning shifts, saving week templates, open shifts, Work Rules and the AI rota import.
- How to deactivate or remove an employeeRemoving someone from All Gravy, what the button is called in each version, and how to reverse it.
- How to manually complete and refresh courses in All GravyIf you need to update an employee’s course status (for example, mark a course as complete, delete an old completion, or refresh their progress), you can do this directly from…
- Manually Include & Exclude Users from Audiences (Feeds, Academy, Surveys, Reports, To-Do Lists)This option is available across Feeds, Academy, Surveys, Reports, and To-Do Lists.
- What are the file size limits for uploads?The maximum file sizes and accepted file types for uploads across feed posts, the handbook, videos, images and profile pictures.
- Image sizes, file limits, and why a cover looks blurryUpload limits for images, logos, profile pictures, PDFs and video, which file types are accepted, and the aspect ratio that stops covers rendering soft.