Every upload in All Gravy has a maximum file size and a set of accepted file types. If an upload fails, it is almost always one of the two.
Size limits
What you are uploading | Maximum size | Accepted types |
PDF attachment on a feed post or handbook article | 100 MB | PDF only |
Video | 300 MB | MP4, QuickTime (.mov) |
Image: post images, article and collection covers | 15 MB | GIF, PNG, JPEG, JPG |
Account logo | 3 MB | GIF, PNG, JPEG, JPG |
Profile picture | 2 MB | GIF, PNG, JPEG, JPG |
Generating an article from a PDF with AI | 10 MB | PDF only |
Two things worth knowing
Attachments must be PDFs. Word documents, spreadsheets and slide decks are not accepted. Export or print them to PDF first.
Generating an article from a PDF has a smaller limit than attaching one. You can attach a PDF of up to 100 MB, but the AI can only read one of up to 10 MB. If a large PDF is rejected by the AI, attach it to the article instead.
If your file is too large
For a PDF, compress it or split it into parts. For a video, export it at a lower resolution, or host it elsewhere and share the link in the post instead. If you share a link, check that the sharing settings let your team open it.