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How to Request a Value Update via a Demand

How to Request a Value Update via a Demand

Learn how to submit a request to update or register school pricing in Ally's system.

Updated over 3 months ago


STEP 1 - Access

  1. Go to Quote > Demand.


STEP 2 - Starting the Request

  1. On the Demand screen, click the green "Request Registration" button on the right side of the screen.


STEP 3 - Filling in the Details

A new tab will open where you can fill in the required details.

Required Fields:

  • School Name: Enter the name of the school exactly as it is registered in the system.

    • If the school is not yet registered, select "New School".

  • Campus and Pricing For: Select all campuses specified in the attached PDF. Specify the nationalities the pricing applies to.

  • Promotion: Indicate whether this price list includes special rates or not.

  • PDF with Pricing (Mandatory):

    • Upload one or more official PDF files with pricing details (max size: 10 MB).

    • The file must be official and clearly show the school's logo or identification.

  • Start and End Dates: Enter the validity period for the pricing.

  • Comments:

    • Add any specific instructions or details that might help the team process your request more efficiently.

Once all fields are filled, click the blue "Submit Registration Request" button.


Important Notes on File Submission:

  • Accepted Files: Only official school documents in PDF format are accepted.

  • Not Accepted:

    • Screenshots.

    • Word or Excel files without official school identification.

    • Brochures without specified dates or with expired dates.

    • Requests without an attached file or with a non-official file.

    • Documents without pricing information.

If the official document from the school is not in the required format, ask the school representative to email the file directly to: data@allyhub.co.


STEP 4 - Monitoring Your Demand

After Submission:

  • Your request will appear in the "To Do" list on the panel with a star icon, indicating it was created by you.

During Processing:

  • In the "Doing" column, you can monitor the progress of your demand.

    • Statuses:

      • Registering: The request is being processed.

      • Under Review: The values are being verified.

      • On Standby: There’s an inconsistency in the submitted data. In this case, the team will contact the requester.


Tips for Efficient Requests:

  1. Search Before Submitting:

    • Always search for the registration you want to request before creating a new demand.

    • If another Ally user has already requested it, click the star icon to prioritize it in the workflow.

  2. Partial Updates:

    • If you only need updates for specific courses instead of the entire school, notify the team.

    • This will make the registration process faster and more efficient.


If you still have questions, please contact support or reach out via WhatsApp.

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