Creating New Users
This guide provides step-by-step instructions on how to add new users to your Amplifi account. Please note that only administrators have the necessary permissions to perform these actions.
Steps to Create New Users:
Navigate to the Admin tab, then click on "Users".
Here you will find a list of all existing users in your system, along with their status.
To add a new user, navigate down to the bottom right-hand corner and click on "Create New Users."
In the prompted window, enter the email address(es) of the new user(s), separated by commas if applicable.
Select the appropriate role and regions for each user from the available options.
Click on "Create Users" to send onboarding emails to new users.
Instruct new users to follow the instructions in the onboarding email, including providing their first and last names accurately.
Notes:
Users marked as "Active" have successfully completed the onboarding process and accepted the invitation to Amplifi.
If a user's status remains "Pending," it indicates that the invitation has been sent but has not yet been accepted.
Additional Functionality: Resending Activation Emails
If a user encounters issues logging in or resetting their password, administrators can resend activation emails.
Click on the three dots next to the user's name and select "Resend Activation Email" to facilitate access.
Related Articles:
Password Reset
Password Reset not Working