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👥 ClassPass & Urban Sports

Third-Party Bookings & Limited Schedule Access Policy

Updated over 3 weeks ago

At Amplify, we partner with third-party platforms such as ClassPass, and Urban Sports Club to offer select classes. Below are the policies regarding third-party bookings and the limitations on available class schedules.

1. Limited Class Availability for Third-Party Bookings

  • A limited number of classes and spots are available for booking through third-party platforms.

  • Third-party users may have access to a limited number of classes per location and time slot.

  • Class schedules for third-party bookings are subject to change based on availability and demand.

  • Amplify reserves the right to adjust third-party booking availability without prior notice.


2. Booking and Cancellation Policy for Third-Party Users

  • All third-party bookings must be made directly through the respective platform (e.g., ClassPass, Urban Sports Club).

  • Cancellations and modifications must be handled through the third-party platform, not through Amplify.

  • Amplify is not responsible for refunds, reschedules, or missed classes booked through third-party services, as Amplify does not have access to their system.

  • If a class is canceled by Amplify, users should contact the third-party platform regarding any applicable refund or credit policy.


3. Check-In & Studio Access

  • Third-party users must check in at the front desk before class begins.

  • Late arrivals are subject to Amplify’s late policy, and failing to check-in must be resolved through the third-party support team.


4. Priority Access for Amplify Members & Direct Bookings

  • Amplify members and direct bookings have priority access to class schedules.

  • Third-party slots are limited and may be unavailable during peak times.

  • To guarantee your preferred class schedule, we recommend purchasing a membership or class pack directly through Amplify.


5. Upgrading to Full Access

If you frequently book through a third-party service but want access to the full class schedule, consider becoming an Amplify member to gain full schedule access and additional benefits.

For more information, contact our support chat.

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