Here's a step-by-step guide for SystmOne practices to add additional letter type options to resolve errors when saving documents to record. If you have further questions or problems, please contact your Anima account manager.
Open organisation preferences
Click on "Setup"
Click on "Users & Policy"
Click on "Organization Preferences"
2. Open document processing settings
Scroll down through the left side menu
Click on the arrow to the left of "Scanning"
Click on "Document Processing"
3. Open letter configuration
Click on the dropdown in the "SystmOne Letters" section
Scroll to the bottom of the dropdown list
Click on "Configure List..."
4. Configure additional letter types
Select all items from the left side of "Available Options" by clicking the first item and dragging down
Once selected, click the arrow pointing right to move the selected items to the right side of "Permitted Options"
Select the option to "Allow users to select options outside this defined list"
5. Save changes
Click "Ok" to save changes
List of Letter Types on Anima:
OOH Incident Report
24 Hour B/P
24 hour ECG
24 Hour Event
24Hr Cancer Notification
48 Hour ECG
A&E
ABPM
Accident and Emergency Letter
Acute Low Back Pain Service
Acute Medicine
Administration
Admission Letter
Adult Social Care
Advanced Directive
Advice only letter
Alcohol Screening Appointment Letter
Allergy Clinic
Allied by Department
Allied Professions
Allow Natural Death Order
Ambulance CDA Message
Ambulance Service
AMH Letter
Anaesthetics
Anaesthetist
Angiography Report
Angioplasty Report
Annotations
Ante-Natal Scans
Antenatal Bloods
Anticoagulation
Appointment
Appointment Letter
Archive
Armed Forces Letter
Arthroplasty Service
Assessments
Asthma
Audiology
Baby Check 6-8 weeks
Bariatric Surgery
BAT Letter
Bereavement Administator
Biochemistry
Blood Form
Blood Results
BNP
Bone Density Report
Botulinum Toxin Clinic
Bowel Cancer Screening
BP
Breast
Breast Clinic
Breast Surgeon
Bronchoscopy Report
C & B letter to patient
Call or Recall
Call or Recall - Asthma
Call or Recall - Cervical Smear
Call or Recall - Diabetes
Call or Recall - Immunisation
Call or Recall - Miscellaneous
Call or Recall - Review
CAMHS
Cancellations
Cancer Referral
Cancer Screening
Cardiac
Cardiology
Cardiothoracic
Care Plan
Carotid Doppler
Cart
CAT Referral Letter
Cataract Clinic
CF Unit
Child Adolescent & Family Services
Child Death Overview Panel
Child Development
Child Health Dept
Child Protection
Child Social Care
Children in Care
Children Young People & Families
Childrens Centre
Childrens Hospice SW
Childrens Services
Childrens Trust
Chiropdy
Choose And Book Referral
Chronic Fatigue Service
Clinic Letter
Clinical Letter
Clinical Photography
Colonoscopy Report
Colorectal
Colposcopy
Community Addict Team
Community Nursing
Community Pharmacy Scheme
Community Psychiatric Nurse Letter
Consent Form
Consent Forms
Consultation with third party
Contact
Continence reassessment
Continence Service
Contraception Services
COPD
Coroner
Coroner's Report
Council Questionnaire
Counselling
Court of Protection
CPA Care Plan
CPA Plan
CPA Referral
CPA Review
CPA Risk Assessment
CRI
Crisis Service
Critical Care
Cryotherapy
CT Scan
Cystoscopy
Cytology
Cytopathology
D-Dimer
Death Certificate
Deduction
Dementia
Dental
Dentistry
Dermatology
Diabetes
Diabetes & Endocrine
Diabetes and high blood pressure: Information Prescription
Diabetes and high cholesterol: Information Prescription
Diabetes and high HbA1c: Information Prescription
Diabetes and Mood Information Prescriptions
Diabetes, Contraception and Pregnancy Information Prescription
Diabetes, Endocrinology & General Medicine
Diabetic Eye Screening Referral
Diabetic Eye Screening Scheme
Diabetic Specialist Nurse
Diary Sheet
Diet Services
Discharge & Prescription Sheet
Discharge CDA Message
Discharge Letter
Discharge Questionnaire
Discharge summary
Dispensary
District Nurse Drugs
DNA Letter
DNACPR Form
Document
Domiciliary Letter
Drug & Alcohol
Drug Chart
DRUMs
DVLA Report
DVT clinic
DWP Reports
E-mail
Ear Syringing
Early Pregnancy Unit
ECG
Echocardiogram
ECS Incident Report
ECS Incident Report ECG
ED Attendance Letter
Educational Document
Elderly Care
Electronic Hospital Discharge Letter
Email
eMED3 - Sick Note
Emergency Department CDA Message
Emergency Medicine
Endoscopy
Endoscopy Report
ENT
ENT Surgery
Epilepsy Specialist
Episode
Epworth Score
Event
Exemption Certificate
Eye Clinic referral
Eye Unit
F up letter to consultant
F213 - Report of injury to inmate
Falls Service
Family Planning
Fax cover sheet
Fetal & Maternal Ass Unit
First Visit Letter
Fit to travel letter
Follow-up Review Letter
Foreign Travel - Immunisation Record
Fracture Clinic
Funding Requests Officer
Gastroenterology
Gastroscopy Report
General Document
General Letter
General Medicine
General Surgery
Genetics
Genito-Urinary
Geriatrics
GOS18 report
Gp Co-op fax
GP Letter
GP Surgery - TR and Emergency
Gp to Pharmacy Medication Change
GU Medicine
Gynaecology
HAD Scale
Haddon House
Haematology
Head or neck assessment
Health Screening
Health Visitor
Healthy Bones Service
Hearing Aid Assessment
Hearing Services
Hearing Test
Heart Failure Specialist Nurse
Hepatobiliary
Hepatology
High Blood pressure Information Prescription
High Cholesterol Information Prescription
High HbA1c Information Prescription
Histology Report
Histopathology
Home Blood Pressure Readings
Hoof
Hospice
Hospital Discharge Letter
Hospital Letter
Hospital Questionnaire
Housing letter
HPV
Imaging
Immunology
Incapacity for work report
INR Regime
Insurance Report
Intensive Care
Invoice
IPSS
IVF
Keeping your kidneys healthy Information Prescription
Kidney disease Information Prescription
Learning Disabilities
Letter from Patient
Letter from Relation
Letter of Complaint
Letter to expedite appt
Letter to Patients
Liaison Service
List Action Letter
Lumbar Spine Pathway
Lymphoedema
Mammogram
Maternity
Maternity Screening Report
Maxillofacial
Medical
Medical Assessment Unit
Medical Drawing
Medical Reports
Medications
Medicine
Medicines Management
Memory Clinic
Mental Health
Mental Health Act 1983 Assessment Form
Message from patient
Message from third party
MH Assessment
MH Care Plan
MH CPA Care Plan
MH CPA Consultants
MH CPA Review
MH CPA Risk Assessment
MHSOP Care Plan
Microbiology
Midwife
Minor Surgery
Miscellaneous
MIU Discharge Letter
Monitor Loan Agreement
Mother & Baby Discharge Summary
MRI
Multi-Disciplinary Response Team
Multi-Disciplinary Team Meeting
Multiple Sclerosis Therapy
Musculoskeletal
Neonatal
Nephrologist
Nephrology
Neurology
Neurophysiology
Neuropsychology
Neuroscience
Neurosurgery
New Patient Registration
New Patient Repeat Medication Form
NHS 111 Pathways Report
NHS 111 Service
NHS Direct
NHS Direct FAX
NHSmail
Non-Coded CDA Message
Notes review
Notes Sent to Solicitor
Notification of Death
Nuclear Medicine
Nursing Home Letter
Obstetrics
Obstetrics & Gynaecology
Occupational Health
Occupational Therapy
Oncology
Online Referral
Operation note
Operation Notes
Ophthalmic Services
Ophthalmology
Ophthalmology Surgery
Optician
Optometrist
Oral Surgery
Orthopaedic Surgery
Orthopaedics
Orthotic Letter
Osteopathy
Other
Otolaryngologist
Out Of Area Disclaimer
Out of Hours
Out of Hours CDA Message
Out of Hours Service
Outlook SW
Outpatient - Advice to GP re Medication
Outpatient Prescription Sheets
Outpatients
Outpatients CDA Message
Outreach Team
Paediatrician Letter
Pain Clinic
Pain Management
Palliative Care
Palliative Referral In
Paper Referral
Parkinsons Clinic
Passport Document
Pathology
Patient Assess or Review
Patient Communication
Patient Contact
Patient Information
Patient Pathways
Patient Summary
Patients Questionnaire
Payment Before Report
Pharmacy
PHQ9 Depression Screening Form
Phoenix
Photo
Photocopy of Medical Records
Physical therapist
Physician
Physiotherapy
Physiotherapy Discharge
Physiotherapy Letter
Plastic & Reconstruction Surgery
Plastic Surgeon
Plastic Surgery
Podiatry Referral
Podiatry Service
Post Mortem
Post Natal or 6 Week Check
Pre Notified Death Form
Pregnancy Advisory Centre
Prescribing Fax
Prescription
Prescription or Medication details
Prescription query
Prison Medical Record
Private Referral
Private Work
Proforma for Implanon
Protocol
Psychiatry
Psychologist
Psychology
Psychosocial assessment of deliberate self harm
Radiology
Radiotherapy
Rapid Access
Rapid Access Chest Final Report
Referral
Referral and Booking Service
Referral Letter
Referrals In
Refusal Slip
Registration
Rehab or brain injury
Rehabilitation
Rehabilitation Medicine
Renal
Reply letter to consultant
Reports
Reproductive Health
Reproductive Medicine
Request Form
ReSPECT Form
Respiratory
Restricted Funding
Results
Results - INR
Retinal Screening
Reviewing results
Reviews
Rheumatology
Rhinology
Safeguarding
SCBU Letter
Screening
Seen in hospital casualty
Sexual Health
Shared Care Drug Treatment
Shipping
Sigmoidoscopy Report
Sleep Medicine
Smear
Smear Result
Social services
SOLICITORS
Specialist Letter
Speech and Language Therapy
Spirometry
Stop smoking service
Stroke Services
Substance Misuse
Summarising of notes
Summary
Summary of assessed needs
Surgery
Surgery Letter
Symptom Diary
Telephone
Telephone to to third party
Termination of Pregnancy
Test Results - by department
Therapies
Therapy Discharge Letter
Thoracic
Tissue Viability Nurse
TOE
TRAC
Transfer of Care CDA Message
Transplant Centre
Trauma & Orthopaedics
Treating Your Infection Leaflet
Treatment & drugs awaiting hosp admission
Treatment Card
Treatment Centre
treatment request
Treliske Transfer information
Troponin T
TWIMC
Two Week Wait Referral
Ultrasound or Scan results
Undefined
Unknown Department
Unscheduled Care
Upper GI
Urgent Care Centre
Urgent Referrals
Urgent Repeat Medicines (Chemist OOH's)
Urine Result
Uro-Oncology
Urogynaecology
Urology
Vaccination
Vascular
Vascular Surgery
Vasectomy Service
Video Consent
Violent Patient Correspondence
Vitalograph
Vocational Services
Waiting list
Walk In Centre
Warfarin letter to hospital
X Ray Report
X-Ray
X-ray Results