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The SynthaceHub Service

This article explains what the SynthaceHub Service is and how stop, start or restart it.

Updated over 10 months ago

The SynthaceHub service runs in the background of the computers on which you install SynthaceHub.

It automatically:

  • retrieves the executions that you and your colleagues send to SynthaceHub, so that they are available for you to run on a device when you are ready; and

  • upload files to Synthace, so that they are available for you to analyse.

Tip: When you turn on a computer on which SynthaceHub is installed, the SynthaceHub service starts automatically.

Stop the SynthaceHub service

If a device malfunctions and you need to uninstall the device software, stop the SynthaceHub service before you uninstall the device software.

  1. In the system tray, click the Synthace icon.

  2. Click Quit.

    The SynthaceHub service stops.

Warning: If you do not stop the SynthaceHub service before you uninstall the device software, SynthaceHub will display error messages until you reinstall it.

Start the SynthaceHub service

After you complete a task that requires you to stop the SynthaceHub service, remember to start the SynthaceHub service again.

  1. If the system tray does not display the Synthace icon, complete the steps that follow.

    1. In the start menu, open the SynthaceHub folder.

    2. Click SynthaceHub Tray Notifications.

      The system tray displays the Synthace icon.

  2. Click the Synthace icon.

  3. Click Start.

    The SynthaceHub service starts.

Restart the SynthaceHub service

If a network problem disconnected SynthaceHub from a device, but the network problem is now resolved, restart the SynthaceHub service.

  1. In the system tray, click the Synthace icon.

    1. Click Quit.

    2. Restart the service by double-clicking on the desktop icon.
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    3. The SynthaceHub service restarts.

    4. SynthaceHub reconnects to all of the devices that are physically connected to the computer on which SynthaceHub is installed.

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