What are tasks?
Tasks are compliance items that Anuvi is unable to complete automatically. Typically, tasks are related to account setup, employer setup, or Open Enrollment.
Types of Tasks
ⓘ Standard: These are routine tasks that aren't attached to a participants processing such as a "Plan needs Summary of Benefits"
⚠️ Urgent: These tasks affect a participants processing but don't require immediate attention such as "Plan Year Ending Soon".
🛑 Critical: These tasks affect a participants processing and require immediate attention such as "Please confirm carrier enrollment".
To complete a task, you may have to perform one of the following steps:
Retrieve information from your BenAdmin
Confirm Data in Anuvi
Add Missing Data to Anuvi
Email ops@anuvi.io
Tip: Hovering over the grey (?) icon provides more context on the task