Answer
In ANVL, access is controlled through three main layers:
Roles decide which ANVL products a person can access
Group access decides which Groups or sites they can access
Special rights decide whether they can perform advanced actions such as workflow management or Admin Portal tasks
These layers work together, but they do different things.
A user may have access to ANVL Workflows, ANVL Insights, or both. That product access alone does not give them organization-level administrative power. Advanced administrative or configuration capabilities come from special rights.
As a System Manager, you use these layers together to decide:
what someone can access
where they can work
what advanced actions they can perform
Changes apply immediately and can affect live users, workflows, and reporting.
Steps
Understand the three access layers
Review the user’s role-based product access.
Review the user’s assigned Group access.
Review any special rights assigned to the user.
Access Purpose | Admin Portal Role Name | User Profile Label (ANVL Manager) |
Complete workflows | TECH | ANVL Mobile |
Review work and data | ADMIN | ANVL Web |
Review the user in ANVL Insights
Open ANVL Insights.
Go to Users.
Search for the user you want to review.
Select the checkbox next to the user’s name.
Select Modify > Modify User.
Review the user’s:
product access
Group assignments
supervisor assignment
profile settings such as phone number and language
Understand role labels across ANVL
In the system, product access may appear as:
TECH = ANVL Workflows
ADMIN = ANVL Insights
Users usually recognize these as:
Frontline Operations (ANVL Workflows)
ANVL Insights
User profile showing Product Access labels for ANVL Mobile and ANVL Web.
Review the full user record in the Admin Portal
Open ANVL Insights.
Select Welcome, [Your Name].
Select Admin Portal.
In the Admin Portal, open User Management.
Search for the user you want to review.
Open the user record.
Review the user’s:
system roles
Group access
Special Rights
account-level settings
metadata and tags
Review account-level user settings
Check whether the user has Can Modify User enabled.
This allows access to the Users tab in ANVL Insights
It allows site-level user management within assigned Groups
It does not grant Admin Portal access
Check whether the user is marked as Hidden User.
Hidden users retain access
They do not appear in assignments, supervisor lists, or other operational views
Account-level user settings (Can Modify User and Hidden) shown in the Admin Portal User Management view.
Assign product access and Group scope
Assign ANVL Workflows if the user needs to complete workflows.
Assign ANVL Insights if the user needs to review work, dashboards, assignments, or reports.
Assign the correct Group(s) so the user can access the correct sites and data.
Base access on responsibility, not just job title.
User Management view showing system role labels TECH and ADMIN.
Assign Special Rights when needed
Use Admin Portal access only for users who need organization-level administration.
Use Workflow Management rights for users who need to create, edit, view, or publish workflows.
Use Insights AI / Risk Insights only for users who need advanced insight and trend analysis.
Assign advanced rights carefully, since these affect live configuration and governance.
Admin Portal User Management showing Super Admin access and organization-level controls.
Workflow creation and editing experience in Mobilize and Editor.
Risk Insights dashboard showing trend and performance analysis.
Helpful notes
Roles control entry into ANVL products.
Group access controls site and data visibility.
Special Rights control advanced authority.
Roles alone do not grant administrative power.
System Managers typically manage these settings in the Admin Portal.
Over-assigning rights can create governance, reporting, and operational risk.