Answer
Permissions in ANVL determine what someone can access and where they can access it.
In ANVL Insights, you manage two core permission layers for most users:
Product Access = what the person can do in ANVL
Group Access = which sites, departments, or locations they can access
Together, these determine the user experience. A person may have access to Frontline Operations (ANVL Workflows), ANVL Insights, or both, but they also need the correct Group assignment to see the right data.
This setup is important because it controls:
workflow completion access
visibility into Live Feed, reports, and analytics
user administration access
site or department-level data visibility
Some advanced rights go beyond basic user setup. These are typically handled separately and require involvement from your System Manager.
Steps
Open ANVL Insights.
Go to Users.
Open the user profile you want to review or update.
Review the user’s Product Access.
Review the user’s Group assignments.
Save any updates.
Core Product Access
ANVL Workflows
Use this when the person needs to complete workflows, capture field data, take photos or videos, or access frontline work in Frontline Operations (ANVL Workflows).
Typical examples:
technicians
operators
field users
frontline employees
other roles who complete workflows
ANVL Mobile app showing available workflows for frontline users.
ANVL Insights
Use this when the person needs to review submitted workflows, use Live Feed, manage assignments, review findings, access reports, or manage users and content.
Typical examples:
supervisors
managers
program leads
user administrators
EHS leaders
Both apps
Many users need both ANVL Workflows and ANVL Insights. This is common for supervisors, managers, and program leads who both complete workflows and review activity.
Group Access
All access in ANVL is scoped by Group.
A person must be assigned to at least one Group to:
complete workflows for that location
review workflows from that location
manage users or content for that location
see findings, assignments, or reports tied to that location
If the wrong Group is assigned, the user may technically have product access but still not see the workflows, folders, users, or data they expect.
How permissions work together
A user’s access is the combination of:
the product they can use
the Groups they belong to
Examples:
A technician with ANVL Workflows access and one assigned Group can complete workflows for that Group.
A manager with ANVL Insights access but no correct Group assignment may not see the workflows they expect in Live Feed.
A supervisor with both ANVL Workflows and ANVL Insights can complete work and review site activity, but only for the Groups they are assigned to.
What you typically assign
From the Users tab, you typically assign:
ANVL Workflows ("ANVL Mobile") access
ANVL Insights ("ANVL Web") access
one or more Groups
profile information such as email, phone, and language
notification settings, when applicable
Product Access options (ANVL Mobile and ANVL Manager) on the Modify User screen. Group (Site) assignments showing which locations a user can access.
What requires additional help
Some capabilities are not just standard product toggles and require separate setup or elevated rights, such as:
Workflow editing or template management
Organization-wide system administration
External reporting tools such as Power BI
If someone needs access beyond basic user setup, work with your System Manager or submit a Help Me / support ticket.
Additional Details
A user can have ANVL Workflows only, ANVL Insights only, or both.
Most supervisors and managers use both products.
A user must be assigned to the correct Group or they may not see the expected data.
Power BI access is separate from ANVL product access.
Workflow management is typically treated differently from normal end-user access and may require additional rights.
Good permission setup reduces access issues, support requests, and visibility problems.
Core Product Access (What You Assign in the Users Tab)