Answer
User fields in ANVL are split across ANVL Insights and the Admin Portal, and not every field can be edited in both places. Some fields are view-only, some can be edited in ANVL Insights, and some can only be edited in the Admin Portal.
At a high level, user fields fall into five categories:
User identifiers
User profile fields
Roles and access
Organization and hierarchy
Metadata and system fields
Use this reference when you need to:
determine where a field can be edited
prepare a bulk update
troubleshoot a failed user update
review access, hierarchy, or reporting setup.
Steps
Open ANVL Insights when you need to review or edit day-to-day user information.
Go to Users
Search for the user
Open the user profile
Open the Admin Portal when you need to review or edit full user record details.
In ANVL Insights, select Welcome, [Your Name]
Select Admin Portal
Open User Management
Search for the user
Use the Users tab in ANVL Insights for:
routine profile updates
Group changes within your scope
supervisor changes
activation or inactivation
product access changes
Use the Admin Portal for:
Special Rights
Hidden user status
Can Modify User
tags and metadata
primary Group
bulk actions
full user record review
Before updating supervisor or Group fields, confirm the hierarchy rule: a Supervisor must belong to at least one Group shared with their direct report
If a user update fails, review whether the problem is caused by:
a non-editable field
a field being edited in the wrong interface
a supervisor and Group mismatch
missing required values in a bulk action
Use the tables below to determine where each field can be viewed and where it can be edited.
User Identifiers (View-Only)
Field | Description | View | Edit |
User ID (UUID) | Unique identifier for the user profile. | Users tab, Admin Portal | Not editable |
Sub (UUID) | Identifier used for supervisor relationships. | Admin Portal | Not editable |
Username | Login credential, often tied to SSO. | Users tab, Admin Portal | Not editable |
User Profile Fields
Field | Description | View | Edit |
First Name | User’s first name. | Users tab, Admin Portal | Users tab, Admin Portal |
Last Name | User’s last name. | Users tab, Admin Portal | Users tab, Admin Portal |
User’s email address. | Users tab, Admin Portal | Users tab, Admin Portal | |
Phone | User’s contact number (with country code). | Users tab, Admin Portal | Users tab, Admin Portal |
Preferred Language | User’s language preference (IETF format). | Admin Portal | Admin Portal |
Status | User’s account status (Active / Inactive). | Users tab, Admin Portal | Users tab, Admin Portal (Inactivate Only) |
Hidden | Hides IT/test users from assignments (if enabled). | Admin Portal | Admin Portal |
Roles & Access
Field | Description | View | Edit |
Roles | Product access ( | Admin Portal | Admin Portal |
Special Rights | Additional permissions (Admin Portal, workflow management, Risk Insights). | Admin PortalAdmin Portal |
|
Can Modify User | Grants access to manage users via Users tab. | Admin Portal | Admin Portal |
Organization & Hierarchy
Field | Description | View | Edit |
Group IDs (Division IDs) | Groups (Sites) the user can access. | Admin Portal | Admin Portal |
Primary Group | Main Group the user belongs to. | Admin Portal | Admin Portal |
Supervisor | User’s supervisor for reporting hierarchy. | Admin Portal | Admin Portal |
Metadata & System Fields
Field | Description | View | Edit |
Tags | Metadata (e.g., Job Title). Does not affect access. | Admin Portal | Admin Portal |
Created At | Timestamp of account creation (UTC). | Admin Portal | Not editable |
Updated At | Timestamp of last update (UTC). | Admin Portal | Not editable |
Important notes
Username, User ID, Sub, Created At, and Updated At are not editable.
Tags are for reporting only and do not grant access.
Special Rights and advanced account settings are managed in the Admin Portal.
The Users tab is best for routine user management.
The Admin Portal is best for organization-level control and advanced user administration.