Question Types Overview

See Examples below

Icon	Question Type	Purpose	Use When
	Yes / No	Capture a simple binary response	You need a clear confirmation or decision
	Open Text	Capture free-form written input	Users need to explain or describe something
	Open Text with Photo Upload	Capture text with one photo	Context and visual evidence are both required
	Open Text with Multiple Photo Upload	Capture text with multiple photos	Multiple images are needed to document a condition
	List with Photo Upload	Review a list and attach a photo	Users confirm a condition visually
	Text List with Buttons	Display information with actions	Users need to acknowledge or take an action
	Open Text with Photo Upload and Buttons	Combine explanation, photo, and action	Users must explain, document, and choose an outcome
	Open Text with Multiple Photo Upload and Buttons	Detailed documentation and actions	High-detail reporting is required
	Checklist	Select one or more items	Multiple conditions may apply
	Checklist Radio	Select exactly one option	Only one response should be allowed
	Multi-Select with Follow-Up Questions	Select items with individual follow-ups	Each selection needs more detail
	E-Signature	Capture digital signature	Formal acknowledgement or approval is required
	Automated Info with Buttons	Display system-generated info	Users need to review existing data
	Editable List – Employee Addition	Add employees to a Work folder	Managing people in Work-first orgs
	User Selection	Select one or more users	Assigning responsibility or documenting involvement
	Editable List – In-Progress Notification	Notify users during workflow	Real-time visibility is needed
	Notice Screen with Buttons & Links	Display guidance or next steps	Users need information, not data entry

Question Types with Examples

Yes / No

Purpose: Simple confirmation or decision
Use When: You need a clear binary answer
Notes: Commonly used for routing or escalation logic

Open Text

Purpose: Free-text input
Use When: Users need to explain, describe, or add context
Notes: Avoid overuse; long text increases completion time

Open Text with Photo Upload

Purpose: Text explanation with a single photo
Use When: Written context and visual evidence are both required
Notes: Good for inspections or observations

Open Text with Multiple Photo Upload

Purpose: Detailed text with multiple photos
Use When: Multiple images are needed to document a condition
Notes: Increases effort—use intentionally

List with Photo Upload

Purpose: Review a list and capture a photo
Use When: Users confirm a condition visually
Notes: Minimal text input

Text List with Buttons

Purpose: Display information with interactive buttons
Use When: Users need to acknowledge or act on displayed content
Notes: Useful for guidance or instructions

Open Text with Photo Upload and Buttons

Purpose: Text, photo, and action in one question
Use When: Users must explain, document, and select an action
Notes: More complex—ensure clear instructions

Open Text with Multiple Photo Upload and Buttons

Purpose: Detailed documentation with multiple photos and actions
Use When: High-detail reporting is required
Notes: Use sparingly to avoid user fatigue

Checklist

Purpose: Select one or more items from a list
Use When: Multiple conditions may apply
Notes: Often paired with rule-based routing

Checklist Radio

Purpose: Select one option from a list
Use When: Exactly one answer must be chosen
Notes: Required for Custom Scoring

Multi-Select with Follow-Up Questions

Purpose: Select multiple items, each with its own follow-up
Use When: Each selected item needs additional detail
Notes: Powerful but increases workflow complexity

E-Signature

Purpose: Capture a digital signature
Use When: Formal acknowledgement or approval is required
Notes: Ensure users understand what they are signing

Automated Info with Buttons

Purpose: Display system-generated information
Use When: Users need to review existing data
Notes: Read-only content

Editable List – Employee Addition

Purpose: Add employees to a Work folder
Use When: Managing people in Work-first organizations
Notes: Available only in Work-first orgs

User Selection

Purpose: Select one or more users
Use When: Assigning responsibility or documenting involvement
Notes: Useful for follow-ups and notifications

Editable List – In-Progress Notification

Purpose: Notify selected users during workflow completion
Use When: Real-time visibility is required
Notes: Use intentionally to avoid alert fatigue