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What is a workflow made of?

Understand the core building blocks that make up an ANVL workflow.

Written by Lauren Baird

Answer

An ANVL workflow is made up of four main parts: questions, routes, nodes, and categories. Together, these parts determine what data is collected, how users move through the workflow, where the workflow starts and ends, and how the experience is organized for completion and review.

Understanding these building blocks makes workflows easier to design, edit, and troubleshoot without breaking flow or usability.


Steps

Questions

  1. Questions are the core content of the workflow.

  2. They define what information is collected and how users respond.

  3. Question types can include Yes / No, text, checklist, photos, signature, and more.

  4. Questions can also trigger routing logic and support Stops or Interventions.

Routes

  1. Routes control how users move from one question to the next.

  2. A Default route is the standard path forward.

  3. A Rule route is used when the next step depends on the user’s answer.

  4. Routes can also carry escalation behavior such as Stop or Intervention.

  5. Every question must have one Default route.

Nodes

  1. Nodes are special workflow points that control start, end, and post-completion behavior.

  2. Common nodes include:

    • Start Node

    • End Node

    • Notes Node

    • Back to Dashboard Node

  3. Nodes help define where the workflow begins, how it ends, and what users can do after completion.

Categories

  1. Categories organize questions into sections inside the workflow.

  2. They help users understand where they are in the workflow.

  3. Categories appear during completion, in the completed workflow, and in the print view.

  4. Categories improve usability and review clarity, but they do not control routing.

How these parts work together

  1. Questions collect the data.

  2. Routes control the flow.

  3. Nodes control start, end, and notes behavior.

  4. Categories organize the experience.

Helpful notes

  • If a workflow is confusing, the issue is often with one of these four parts.

  • Questions shape the content, routes shape the logic, nodes shape the structure, and categories shape the experience.

  • A strong workflow depends on all four working together.


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